iPhone, iPad, iPod touch App Crashes: How to Fix

iOS applications may crash (suddenly quit and return to the home screen) under a variety of circumstances. Although the exact cause of these crashes can prove elusive, there are a few simple, effective fixes that can prevent future unexpected quits.

Delete then reinstall app(s). This simple fix works in a majority of app-crash cases, as it deletes potentially problematic data associated with apps. Follow these steps:

  • Tap and hold an app icon until the icons begin to wiggle, then tap the”x” in the corner of the application you want to delete.
  • Choose “delete” then press the Home button.
  • Redownload the app, either by syncing with your computer or searching and downloading it again from the App Store (you won’t be charged again).

Unauthorize then reauthorize. On your computer, open iTunes then go to the “Store” menu and select “Deauthorize This Computer.” After the account is deauthorized,  again go to the “Store” menu and this time choose “Authorize This Computer.” Now re-sync your iOS device.

The 4 Rs. Failing the above, run through the 4 Rs of iOS troubleshooting: reboot, reset settings, restore, and reseat.

App-specific fixes. Some iOS apps have specific crash fixes. See these articles:

Comments

  1. says

    Looks like the iPod music app crashing on the iPad is common. Luckily, there’s a fix, but it adds a couple of steps to the start-up. Just click on the “video” app first, close it, then click on iPod. That seems to do the trick for most users.

  2. Annomous says

    thanks
    but i’m scared that when i re install it, it will charge me again..
    are you sure that when delete and then re install the app it will not charge?

  3. Kaitlin says

    I have this app that I LOVE and if you delete it, you will loose everything you have. I worked hard and spent a lot of money for that app and I’m too afraid I’ll loose everything and have to start all over. Now um so frustrated and can’t take it anymore.

  4. Weston says

    My iPod crashes while running the Safari and Facebook apps very frequently. It is over 2 years old but sure it Is not age?

  5. Mickey says

    The only apps that crash for me are all the new and draining games such as Infinity Blade(this used to work until i updated to 5.0) Infinity Blade 2, Cod: Black ops zombies and finaly Modern Combat 3
    I have tried reinstalling and it hasnt worked.(after i start playing it crashes, not at the menus)
    Any fixes?
    Thanks.

  6. mikelikesbasebaseball says

    my baseball superstars 2011 cust me money and if i delete it i would have to be it all over again its not worth it; is their an other way?

  7. Donato says

    Dear all: my crashing issues regard email in iPad. When I am almost done writing a Message, iPad crashes and all my Work os lost. How could I uninstall email app? Thks. Donato.

  8. QuickBoy says

    Hi guys..i got an iphone 3gs, days ago it suddenly started to froze, i just for a minute and it froze..so i decided to upgrade to 5.0.1, after upgrading it just get worsed, it wasnt starting at all, just starts stuck on apple logo and reboot..so i downgraded to 4.1..but the problem continues of frozing..i even was unable to activate iphone after restoring because of this problem..somebody help me..plzzzz..thnkx in advance…

  9. ILikePotatoes says

    I have an iPod 4th gen, and quite a few of my apps crash whenever I press a certain button, probably more than other ppls. It’s only about 1/2 to 3/4 of a year old, I would delete and reinstall my apps, but then I would lose all the data on them. Plz help?!?

  10. says

    Ok so a lot of my apps that run Internet won’t work. When I try to use safari it will pop up but only for a split second and then it will go back to the home screen this is the same with the other apps. I just wanted to know if anyone els had the same problem and if u have a fix

  11. says

    Ok so a lot of my apps that run Internet won’t work. When I try to use safari it will pop up but only for a split second and then it will go back to the home screen this is the same with the other apps. I just wanted to know if anyone els had the same problem and if u have a fix.

  12. Dr.awsum567 says

    This happens for most of my apps, mainly Netflix. Every time I try to open it it just crashes right there. I already tried deleting and uninstalling. Anybody have a fix? I have a jailbroken itouch 4g iOS 5.1.1

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