iTunes 10: “iPodService Module (32-bit) has encountered a problem and needs to close”

September 7, 2010

iPod

Some Windows users have reported receiving the error message “iPodService Module (32-bit) has encountered a problem and needs to close” after updating to iTunes 10.

Fix

This problem can generally be resolved via the following procedure:

  1. Downgrade to iTunes 9.2.1
  2. Copy the folder Program Files\iPod to a safe location (such as your desktop)
  3. Reinstall iTunes 10. Ignore any iPod Service errors you receive.
  4. Replace the new folder at Program Files\iPod with the one you previously saved (the version installed by iTunes 9.2.1)
  5. Relaunch iTunes 10
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14 Responses to “iTunes 10: “iPodService Module (32-bit) has encountered a problem and needs to close””

  1. roger Says:

    took me hours removing/reinstalling itunes and quicktime thinking there’s something wrong with my system. how long will it take for a new update..?

    Reply

  2. kane Says:

    this works! fantastic. thanks a mill! i was worried i would have to take it down to the apple store or something.

    Reply

  3. Yar Ydnar Says:

    This is really, really stupid. Why should we have to waste that much time uninstalling, re-installing, copying folders, etc. Just come out with a fix.

    Reply

  4. Bharz Says:

    it worked….nice thankx

    Reply

  5. Ryan Says:

    This fix is awesome, it’s resolved the issue on 3 different CPU’s for me. Thanks for the info!

    Reply

  6. Jeff Says:

    Dude, worked perfectly…thanks a ton!

    Reply

  7. John Says:

    Didn’t work for me. Still get the same error so it won’t install.

    Reply

  8. Dallas Says:

    Still not working. Uninstalled and installed several times. :(

    Reply

  9. Murshed Says:

    its great Man!…it really worked for me…..

    Reply

  10. Ricardo Coro Says:

    Thanks very much!! it worked perfectly!

    Reply

  11. Mark Says:

    Worked great for me! I am pretty suprised that Apple hasn’t addressed this and caused such a waste of time, but i appreciate the fix! Thanks!

    Reply

  12. Jeppedy Says:

    Here’s a clean fix that seems to hit the iTunes 10 problem on the head:
    http://bit.ly/itunes10prob

    Reply

  13. Mike Lewin Says:

    You don’t need to go through all that rubbish. the ipod service stuff is in program files / ipod / bin.

    just copy the bin folder from v9 and overwrite the v10 one..

    Reply

  14. Mark Says:

    Brilliant. My Nano 5 died and as soon as my Nono 6 connected it all turned ti sh*t. This cured it. Thanks

    Reply

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