Comments on: iTunes Store: “Your Credit Card Was Declined. Please Enter Valid Credit Card Information”

By: Natalie

Natalie — Mon, 27 Feb 2012 14:46:02 +0000

hi im really struggling with my Ipad2.
It keeps sayin my credit card is declined.
I have tried a couple.
I want to create an ID where i dont need to put in credit card details.
PLEASE HELP ME:(:(
We dont have an istore where i live.

By: Vera

Vera — Sat, 22 Oct 2011 17:19:50 +0000

i have the same problem with my card. What I should to do in this case

By: Colton

Colton — Fri, 24 Dec 2010 04:34:27 +0000

It’s because the bank declined it bc it’s under a 5$ purchase. Call your bank and tell them to unblock apple from accessing it info and walla

By: Bill Connor

Bill Connor — Sat, 04 Dec 2010 18:23:16 +0000

Same credit card account for quite some time, same Apple or Itunes account for multiple years. No it gives me problems. No matter what the problem, they need to work it out, they’re missing money.

By: Eric Johnson

Eric Johnson — Sat, 04 Dec 2010 00:37:03 +0000

Whatever the reason, +4 zip, IP localization, multiple phones, Apple should post a solution in their customer service section, or provide a phone number for support and resolution. We have all bought into this “Think Different” line of BS, and now we’re trapped. Divesting from all Apple products and switching has a very high cost, since iTunes is the only way in, there should be adequate support. We are expats, living overseas, and the degree of difficulty of resolving anything is extremely high and frustrating. Microsoft was accused of creating a trade monopoly and has had to defend itself for years, but their alleged violations of free market principles, seem like nothing compared to this.

By: Chris

Chris — Thu, 02 Dec 2010 08:24:49 +0000

I’ve read it’s due to IP geolocation. Apple are legally only allowed to distribute based on zone so travellers are finding this denied issue more and more. However, I’m not a traveller, have always had a UK credit card entered and used the UK localisation in Itunes and now I’m getting it. I’ve spent £100′s in there, which I guess will be going to Amazon or other etailers now. Definitely not renewing my contract with the iphone either – tired of this walled garden and big brother tactic of telling me what I can put on the phone I paid a fortune for. You’d think Apple’d have the sense to see what happened to AOL and Compuserve before them for their walled garden approach.

By: Adam

Adam — Tue, 30 Nov 2010 10:53:02 +0000

I’m getting the same error “Your credit card was declined please enter a valid credit card”. We’ve tried 3 different cards to create our itunes account and ALL cards gave us the same error. So frustrating! Anyone know of a solution??
(apmg646@hotmail.com)

By: Altair

Altair — Sat, 13 Nov 2010 07:09:16 +0000

Hey, my problem is when i try to use my credit card; ,it responds as “Yor credit card was declined please enter a valid credit card info.” Even when i try to get a account for a free app without credit card i am failing. I just bought an iPod touch 4G to play some games but now i m stuck with it. Such a shame for a company like Apple.

By: Zoda

Zoda — Wed, 27 Oct 2010 15:06:21 +0000

Same problem here. Today, suddenly, after updating iTunes I was asked to again agree to the terms and conditions. After that my account didn’t work and it’s the SAME account I’ve used for YEARS continuously. Edkroket may be right on the multiple login thing. I’m on laptop #2 now and my laptop #1 is sitting in another location, on the internet and logged into the same iTunes account I’m using on #2 now. As soon as I can get to laptop #1 again I’ll test this theory. All I know is that if I could get hold of an Apple rep right now I’d totally JUNK PUNCH him…

By: Jon Steelman

Jon Steelman — Sat, 16 Oct 2010 17:33:32 +0000

We just bought iphone 4s and can’t even get free apps for them because itunes won’t accept our money. This is why we hesitated to do anything with Apple. It’s always a hassle and it always seems like they are trying to prevent us from using their products or using our purchased content the way we want. I’ll just buy our content from Amazon now and if we can’t get apps soon, we’ll switch to a Droid phone. What a rotten way to treat customers!