“My iPhone 4 went dead”; Fix

April 3, 2011

Several users have reported problems with the iPhone 4 inexplicably dying – even with a sufficient battery charge. To fix this problem, perform a hard reset by holding down the power and home screen buttons at the same time for 30 seconds.

iPhone 4

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23 Responses to ““My iPhone 4 went dead”; Fix”

Dilara Ahmed Says:
November 22, 2011 at 1:23 AM
On 21st Nov’11 I have installed iOS directly on my iPhone4 after receiving the update reminder. Suddenly found my phone shut off automatically after download is complete. After a minute or so I could swhitch on the mobile. The same evening my iPhone4 went dead completely. It can not be detected by iTunes nor it response to any while connect to charger. My phone is fully charged. It is dead because I have downloaded iOS ? Or there may be any other reason??? Need help ….

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crApple Cusstomer Says:
March 28, 2012 at 11:00 AM
None of those “solutions” have worked for me. Took it to the crApple store. They couldn’t get it to do anything. I was pretty bummed until they offer me the opportunity to “swap” the phone out and it would only cost me $200 (for a phone I purchased new for $199.99). I wasn’t bummed anymore… I was pissed. I didn’t take advantage of the wonderful opportunity crApple extended. Wonder how far an iPhone 4 will fly if I throw overhand and follow through? Any guesses?

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AJAY Says:
June 23, 2012 at 6:07 PM
HI just did it thought i was screwed but it worked thanks for the help ,,mine died or froze on a black screen ,,it told me low batt ,i was just playing a hd 3d game and the phone was very warm . i think from the research i have done all the iphones that are doing this are over heating. think we need a cooling fan apple

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TedB Says:
July 1, 2012 at 6:34 AM
Thanks that worked!

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Mandy Says:
July 17, 2012 at 3:01 PM
I had the same thing happen to me today. Except I was not using any applications -in fact the phone was not in use at all. Simply sitting on my desk. I went to click it on and look up something and got NOTHING.

I did try the process that was suggested -it worked. But I am concerned that it might happen again. Has anyone heard of this occurring repeatedly. My phone is about a year and a half old. My FIRST iphone and I am a bit disappointed if a phone won’t last longer than that-or even give you a warning that something imminent might occur.
Makes me want to venture to… dare I say… another company!

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anna Says:
August 24, 2012 at 2:10 PM
Thanks that worked

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sayantanee Says:
September 4, 2012 at 10:13 PM
Thanks it worked .

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Bonnie Says:
September 6, 2012 at 3:20 PM
Thank you—instructions revived my dead phone

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isaa Says:
October 17, 2012 at 11:41 AM
heyy…..someone please answer asap!! my phone wont charge..it turns on but everytime i connect it it shows the symbol as iff its charging to turn back on but it wont…….my phone has not turned on in a while….how do i fix it???!!!

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Deeee Says:
October 20, 2012 at 4:56 AM
Thanks for the fix.it worked for me.. iPhone 4 running iOS 6

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Joanne Says:
December 2, 2012 at 6:17 PM
Thank you it works. Yes Apple need to research and fix this problem. we pay to much for these phones

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Rebecca Says:
December 11, 2012 at 11:51 PM
thanks! phone back in order!

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Rocky Says:
December 13, 2012 at 10:28 AM
I have a iPhone 3GS. It has stopped working. It has a white screen and when I’m connecting to iTunes it is showing nothing but an error message “We’re sorry, we are unable to continue with your activation at this time.” I don’t understand what this is. The phone was working perfectly. Although it did fall from my hand before this white screen happened. People told to change the screen, but this is no screen problem. Pls Help.

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kristine Says:
December 31, 2012 at 6:56 AM
thanks:)

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ashwani Says:
January 20, 2013 at 5:50 PM
Why can not i see the solutions ??

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coolkid Says:
February 1, 2013 at 12:08 AM
Today my friend borrowed my iphone4 to make a phone call and after she gave it back to me, the screen stayed black, even though it had enough battery..

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Noey.devera Says:
March 14, 2013 at 7:24 PM
Thanks so much!!!! Badly need my phone for work =)

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MY phone died too Says:
March 19, 2013 at 7:37 AM
yep thx it worked for me too.. i wasnt worried cuz i knew i would find a solution online.
I tried hard reset for some seconds it didnt work but i did for about 40 and it finally worked.
DDDDDD

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julz Says:
March 26, 2013 at 7:26 PM
My iphone 4 has completely died! My issue is that the lock.button does not work. I had the white button that provides the manual lock. I have tried to plug the phone in & itunes won’t start up or recognise my phone. Help!

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Dorris Ostwinkle Says:
May 7, 2013 at 6:37 AM
This may not be the best place to ask but, I have been looking for a place to take my Mac for repair. Does anyone have any info on this apple repair service? They’re located in West Los Angeles, which is only 5 minutes from my apartment. It’s called – Mac Repair Los Angeles, 11322 Santa Monica Blvd, Ste B Los Angeles, CA 90025 (310) 966-9099.

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carol Says:
May 23, 2013 at 4:48 PM
OMG! I panicked without my phone. I tried everything and nothing worked until I tried the fix listed here. It worked!!!!! Thanks!

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Mary Says:
May 26, 2013 at 11:13 AM
It worked! My phone was just sitting on my table. I had used it 30 minutes before. It wouldn’t turn on. It didn’t need a charge. I followed your suggestion and it worked!! Any chance it will happen again?

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Cynthia Says:
June 1, 2013 at 7:44 PM
Yeeeaaahhhhh it worked

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