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Home / How-to / Please sign in again. iTunes Match has encountered an error; how to fix

Please sign in again. iTunes Match has encountered an error; how to fix

Last Updated on February 4, 2012 by SK

Several users have reported that they received the following error message when they launch iTunes and try to update iMatch running on Windows OS:

Please sign in again.

iTunes Match has encountered an error.  Please choose Sign Out and then Sign In from the iTunes Store Menu

Fix:

  1. Right click on your iTunes icon and click “Run as administrator.”
  2. When iTunes is running, sign out, then sign back in.
  3. De-authorize the computer, then authorize again (Store > Deauthorize This Computer and then Store > Authorize This Computer)
  4. Turn on iMatch
  5. Close iTunes and reopen without “Run as administrator”

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Filed Under: How-to Tagged With: iTunes

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