iPad Frozen, not responding, how to fix

Is your iPad frozen? The iPad occasionally stops responding for various reasons. If you experience this, try these tips to resolve your issue:

Try restarting your iPad. To do this, simply press and hold the Sleep/Wake button until a red slider appears; then slide the slider. To turn back on, press and hold the Sleep/Wake button until the Apple logo appears.

If tip above does not work, try resetting your iPad. To do this, press and hold the Sleep/Wake button and the Home button at the same time until you see the Apple logo.

If above tips do not work, the issue could be that the battery is fully depleted. Plug it into a wall outlet for a while and see if your battery holds a charge. Please note that it can take up to 20 minutes of charging before the iPad will start up.

If you are still having problems, try connecting the device to your computer and launch iTunes. Then select Restore.

Related: iPad troubleshooting, How to fix your iPad problems


  1. Harb says

    Pressing button in the middle does nothing. When top sleep/walk pressed red slider screen appears. If I press cancel the screen goes blank. If red slider pressed iPad turns off. This is all that’s happening every time. Please help. iPad bought in jan 2013.

  2. jsjdjx says

    My ipad.is not working I did loke yo said but it didn’t work each time i put in the charge it gives a blue light than its turns off again

  3. Tonya says

    my Ipad has a voice telling me that the curtain is down? what is this and how do I get it backup? all I have is a black screen and this voice? help please

  4. Jia says

    My iPad screen is black and when I press the turn on. Jetton it won’t turn on it is still black but when I hold the home button Siri comes up so it can’t be no battery I also tried holding the home and silent but it still did not work what do I do???

  5. says

    My iPad was not responding at all. I plug into computer and opened iTunes. My iPad was showing so I tried running update. I was then able to press the Wake button & home button at same time and it came on! All good now!

  6. Deepak says

    It’s simple! I was suffering from the same problem as well. But I myself found a good solution. Here it is….
    1) Connect Ipod/Ipad to Itunes on the computer.
    2) Go to Organize> Folder & Search Options> View> Show Hidden Files & Folders.
    3) Now open My Computer. Select your device and open it.
    4) Go to Ipod/Ipad_Control> Device>
    5) In Device folder you can see _Locked file. Just Delete it.
    6) Now Disconnect the device and Enjoy…

  7. Glenn says

    I was minimizing the screen shot and iPad 2 froze, both buttons do not respond. Fully charged battery, no black screen, only half minimized screen. Will not reset, no apple logo, no slide bar, do you have any suggestions, please?

  8. Moriah says

    I dont know what to do. When i go to turn on my ipad it lights up but the screen stays black. I have tryed all of these things but it doesnt work. I dont have an apple store near me either

  9. Vic says

    Thank you. My ipad froze up and I tried holding both buttons down as you suggested and it worked. Very grateful for the help.

  10. Taylor says

    My iPad won’t sence my touch, randomly it does this atleast 2 times a week, I’m getting very frustrated to the point I want to smash it to pieces with a hammer! Wtf do I do?! I’m loosing my patients!!!!!

  11. ashley says

    I tried to update a game and then it froze.Thank you so so so much. I had no clue what to do. It worked wonderfully. Will doing this hurt anything on the iPad?

  12. Evan Demos says

    Good tips. Thank you. I tried restarting (hold sleep/wake button) several times. No luck. I tried resetting (hold sleep/wake button and home button simultaneously). No luck. After reading your article, I decided to try resetting again, except this time I held and held and held the sleep/wake button and home button. It took almost thirty seconds, but the Apple logo finally showed up. I let it go. It took almost 60 seconds to restart. Some process must have been eating up all the processor’s time, but it seems to be working fine now. So, again, thanks.

  13. Mika Piirto says

    Iused iPad mini at evening. Put it into charger. In the morning it didnt start at all. Backside was warm like 50′ c. Battery dead? Battery life has been going down fast.

  14. says

    Thanks SERHAT KURT,

    I Try this tip:: If tip above does not work, try resetting your iPad. To do this, press and hold the Sleep/Wake button and the Home button at the same time until you see the Apple logo.

    It worked.


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