iPhone 5 Wi-Fi not working, How to fix

Several users have reported that they are having Wi-Fi connection problems on their iPhone 5. They reported that the iPhone seems to be connected to the Wi-Fi networks but either the internet is very slow or doesn’t connect to the Internet (thus no data transfer) at all.

Possible fixes (please try each tip until your issue is resolved):

  • Some users have reported that changing the Wi-Fi channel number fixed their issue. Wi-Fi channels can range from 1 to 11. Try changing your Wi-Fi channels to see if this fixes your issue. Please read your router’s manual if you are unsure how to do so. Apple recommends setting this to “Auto” mode. If your router does not support “Auto” mode, you need to choose a channel manually. Try different channels. Please see this article: Recommended settings for Wi-Fi routers and access points
  • Try changing your router security setting on your Wi-Fi to either (a) WPA Personal (b) WEP or (c) WPA TKIP in order to fix this issue. Note that these settings are discouraged because of their security weaknesses.

If this does not work, try the following (please try each tip until your issue is resolved):

  •  Turn  Wi-Fi off and then back on by tapping Settings > Wi-Fi
  • Reset your network settings: Settings > General > Reset > Reset Network Settings
  • Update your router’s firmware
  • Restart your device
  • Try turning your router off, waiting 20 seconds and then switching it back on again
  • Try resetting your router to factory settings
  • Tap “Forget this Network” and then try to connect



  1. Coobs says

    this issue has reared its head on the iphone 5 of my wife, myself and also our ipad, it came from nowhere and it is incredibly annoying to have the ‘logon unsuccessful’ page from apple appear every time we try to connect to wifi!! wish Apple would sort it out asap instead of burying its head and pretending there is no problem!! Even the technician on the phone said that it has been a common issue!!

  2. Steve says

    Got my iPhone 5 for Christmas wi fi does not work on Verizon. My iPhone 4 and 4s and iPad have NO problem. Has to be anApple issue

  3. says

    My device won’t detect my wifi at home and office. I cannot connect to wifi. Apple please fix the problem! It seems that it is the common issue for iphone5

  4. dani says

    I bought unlocked iphone 5 last decem.. WIFI connection works well, and updated to ios 6.02. after one week, iphone 5 can’t connect password-protected wifi, I tried reset iphone5, but useless and Bluetooth total not working so what is the use of iphone 5 only lost money every thing ask go to USA store if all things are in USA why they sale here and why Nokia Samsung user not have problem like this .

  5. John says

    “Tap “Forget this Network” and then try to connect” worked perfect for me. Thanks a lot for the precious help!

  6. says

    After I downloaded the new ios7, it will not pick up my wifi from home , it says can’t find server , that’s bull….. Please tell me how to fix or you fix it on my new iPhone 5…and the only way I can connect is turn my wifi off n use my data, which is bullshit… I dnt want to use my data while I’m sitting home n have. Perfectly good wifi connection, but now after update it won’t connect, fix it!!!! N

  7. Clayton Miller says

    Just backed up my Iphone 5C, (both phones) And they both will not connect to home wifi, (I’m using this wifi to type on my laptop)

    Both these phones will connect to other networks outside of my home, just not my home wifi.

    Still an issue.

  8. says

    I have a problem on my iPhone 5C date& time not continue if stop use . Date & time return back to as sets previous.
    Wifi connection not stable
    What is the best way to solve the problems?

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