Passbook not working, how to fix

Several users have reported that Passbook does not work on their iPhones and iPods. Specifically, users have reported that they receive a “Cannot connect to iTunes store” error when they select “App Store” from the Passbook home. Passbook is an  new iOS 6 app that lets you  keep your boarding passes, movie tickets, retail coupons, etc. all in one place.

Fix:

Tap Settings>General>Date and Time>Set Automatically>Off. Set the date to one year ahead (like 2013) and try again.

UPDATE:  Several users (see comments below) have stated that changing the date to 2024 fixed their issue.

Notes:

  • Passbook is not available for iPad
  • Passbook app requires Passbook-enabled apps

Related: Cannot connect to iTunes store / App Store

Comments

  1. Smiley says

    Tried this, but it kept saying it could cannot verify server identity. It keeps popping up constantly, so I cannot do anything with it.

  2. Atomic casks says

    Same here not working no apps in there and says can not connect to the store but the store works on the App Store app? Weird? Not connecting through the passbook.

  3. F1rst Son says

    The apps first download as a standalone app. Go to the app and sign up for the desired passbook content (loyalty card or coupons etc) those will appear inside Passbook. It shouldn’t be this way, but I’m sure that’ll change as Passbook matures. Also, the fix no longer seems to be working.

  4. F1rst Son says

    The apps first download as a standalone app. Go to the app and sign up for the desired passbook content (loyalty card or coupons etc) those will appear inside Passbook. It shouldn’t be this way, but I’m sure that’ll change as Passbook matures. Also, the fix no longer seems to be working.

    • Atomic asks says

      No it is not have the same it is same for all had same problem. But I can get it now. Read the same as u guys, but u need to change the year to 2013 not auto. Then go to app click then download. Then change year back to auto then works fine

  5. Steffon says

    This didn’t work on my iPhone 5. Is there another fix? I’ve tried it like 10 times. Every time I do it, it turns off iMessage.

    • Atomiccasks says

      Hey, when I first did this I did not put 2013 I did the day ahead, that did not work then I just changed year only to 2013. It worked. Go on the app download whatever then u should be able to put it on normal time again still should work. Try it.

    • Atomic casks says

      The statement was right just some of u r doing it wrong, like I did at first! Change the year not the actual date itself. I did the day and it did not work. Then I turned it into 2013 then it did work. Go on the app do what it says download the app. Then go back put your date on 2012 then it should be normal again. It worked for me!!!!!

  6. Kerry says

    Maybe if we rub our tummy and stand on our heads and hum a few bars of star spangled banner while changing the icon to the top left corner of the 2nd page and making the language Spanish and the background anything water related. Please APPLE just fix it fast. And the maps too was released too fast. This is my first apple product and so far Android is on par with Apple.

  7. Suzy says

    I am having the same issue when I open passbook it gives the same message can not connect to iTunes tried multiple times changing the date but it still does not work

  8. AP says

    2024 date got me past the could not connect error, however the ability to open items in passbook instead of separate apps still not working.

  9. al says

    tried all of the above and still not working…….wth…………i really thought it would be a great app.i use target,starbucks,southwest…etc……..one place for all of that would have been great ………oh well……

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