Black or Blank Screen on iPad or iPhone

Several users have reported that their iPhone or iPad screen turns into an “illuminated” black color or goes blank while the device is on and working. Several users have also reported that this problem started after the iOS 6 update.

There are many possible causes for this. For instance:

  • It may be a battery related issue. Just connect your device to a power outlet and wait several minutes.
  • Some particular apps may be causing the problem. Try completely closing all apps and restarting your device.
  • This problem may occur if your device is operated under extreme temperature conditions (like being too hot). Simply place your device in a cool area for several hours to let your device to cool down.
  • Try performing a simple restart of your device (press and hold the sleep/wake button until you see the “slide to power off). If this still does not resolve your issue, try to reset by holding the sleep/wake button and home button together for at least ten seconds (ignore the red slider).
  • Last resort: Restore your device in iTunes by connecting your device to your computer.

If you are still having this problem, contact Apple Support.

Related:

Comments

    • Alex says

      Now if my screen is blank or black, how am I going to be able to shutdown apps I cannot see, or guess where to swipe to turn it off??

    • gautam says

      The on/off button and home button simultaneous press and hold woke up the ipad after a complete black screen for three days. Was about to do the kneebang technique but came across this maneuver and it worked.

    • Jeeh says

      Mine has the same issue. But i read a forum from apple support from Riley Steward and he said to:

      Riley stewart
      Aug 19, 2013 9:19 PM
      in response to barbara424
      Try kneeing you ipad on the back with a considerable amount of force, that worked for me. I know it sounds crazy but something moved inside of your ipad and kneeing it will move it back. I promise I am not lying.

      https://discussions.apple.com/message/21959408

      Trust me this is not a joke. It worked for me i thought i lost my ipad forever.

      • MARY says

        CRAZY!!! BUT THIS WORKED!!! IT PROVED ME WRONG, I THOUGHT THE NEXT STEP WAS TO TAKE IT IN TO APPLE STORE. I SMACKED THE IPAD A FEW TIMES ON THE BACK SIDE AND LET IT FALL FROM A FOOT HIGH ONTO MY LAP ABOUT 3-4 TIMES AND WAS ABLE TO SEE MY SCREENSAVER COME ON!! WOOWHOO!!

  1. claire says

    My ipad will not respond. Its just a black/blank illuminated screen or a hazey screen sometimes purple. Or a flashing broken picture screen if that makes sense…..?

  2. Barbie says

    I just wanted to thank you SO much for the advice you gave in this article. It happened to me last night. Black screen. No reason. Fully charged. Didn’t drop it. I was crushed, as it is my only computer and I wouldn’t be able to replace it. I decided to look it up before I took it to the Apple store, and I am so glad I did! The trick was to hold the home button down at the same time as the on/off button. There the apple came up and shortly after, my home pic. WHEW!!
    Again, thank you for posting this. Bless you!!

  3. mike says

    I saw this.on another forum….at first.i thought it was dumb…then I tried it out……..I simply banged my ipad on my lap while sitting…..it started to flicker and….voila…..it cam back on…….no jokes….talk about a hard reset…..

    • Mimi says

      so i had a blue ..blackish screen and the reset didnt work..so i read your comment and was like yeah right like that would work; and it actually did… banged my ipad on my lap and now its on ! thanks a bunch :)

    • ash says

      I look at this comment thought about it. Thought the person who suggested maybe a little crazy tried all other options first. Figured might as well try this one to and like previous person BAM Ipad back in action after a little spank ;) lol
      Thanks

    • Donna says

      Omg!! My ipad had the same issue. I thought you may have been having some fun by saying to just bang it on your lap, but I was desperate enough to try it and it worked. CRAZY!!! Thans so much.

    • Ebb says

      Ok my iPad has had the black screen for 6months. Just read this post and banged in on my leg literally 5seconds ago and the thing popped on!!!!!!!

  4. michael says

    hi, my screen on my ipad 3 is blank. tried replacing the digitizer screen. siri will talk to me however when i hard reset nothing happens. i cannot restore my ipad in itunes as it contains a passcode and comes up with a 0xE8000084 error code. any suggestions to what i can do?

  5. Dawn says

    Same thing happened to me! Dropped the iPad onto carpet from the bed.
    Black screen, what worked ??
    Smacking it hard on the back!
    Yippee !!!

  6. Shawn says

    Same thing happened to me. My ipad fell from the couch to the floor and I was left with “the black screen of death” Sooo, I smacked “hard” on the back. Ipad CPR. My Ipad is alive and kicking…..

  7. says

    My iphone just all of a sudden went blank!!! Black screen… I’ve restored it but it still goes back to the blank screen!!! Plz help me

  8. Kenneth says

    Had this problem for a couple of days until just now. I tried the home and on/off button simultaneously as mentioned by gautam and it worked . :)

  9. Gemma Robertson says

    My Ipad screen went black for no apparent reason a couple of weeks ago..the sound still works but it is just displaying a black screen. I tried restarting it but nothing…also tried to sync it with itunes and restore it but as my ipad is password protected it would not allow me to do so.. I would go to an Apple store for advice but the closest one is 70-odd miles away, so if anyone has experienced this issue before and knows how to help, please please please share with me.

    Does anyone know how to get past my password on itunes, or if there is a way i can disable it from the computer? I’m currently charging it just now and if all else fails I’ll try the smacking technique…

  10. Jordan says

    iPad randomly turned off, I tried taking it off sleep but it flashed for a millisecond and had blue lines vertically on the top that looked as if it’s bleeding. Really upset, please help. Tried all techniques. :/

  11. Bob says

    My iPad screen is black and it won’t respond. It says ‘voice over on.’ I have tried all the suggestions: the reboot, slap the thigh, etc. I am not able to try asking Siri to turn off the voice over because it keeps telling me Siri is unavailable. Any other suggestions? thanks.

  12. Zechariah Scott says

    My screen keeps going blank although I can still hear the sounds from the app. I’ve tried the ‘on-off/home’ button technique and this brings up the apple but as soon as the iPad finishes rebooting my home screen appears for only a fraction of a second before the screen goes blank again. Occasionally touching the screen opens an app and the screen will come to life but pressing the home button makes the screen go blank about 80% of the time. I’ve tried resetting it via iTunes and banging it on the back all to no avail. Any ideas?

  13. Erin N says

    My toddler dropped my ipad on the carpet and got a blank/black screen. I tried everything. I even did a restore. Googled to find some suggestions and came across this thread. Saw you all tried hitting the back of the ipad. I though no way would the work. Hit it on my legs first, nothing. Then hit it a little harder with my palm and saw a miracle “flicker” appear. Couple more hits, viola! Thanks for the “miracle” tip!

  14. mike foreman says

    Un-effn belivable
    i was about to give up and i did the drop from a foot off the floor and it came alive.
    thanks everyone

  15. Georgia says

    I plugged my iPad in and immediately I heard a ‘ding’ ! As it got plugged it. That method worked for me(:

  16. Samia says

    Yup! My screen went black after reading the comments about banging it on your lap I did it and now my Ipad2 is working like nothing happened….

  17. LisaW says

    SO literally I have been depressed for a week now over my iPad 2. The screen was black called apple and was 74 days out of my warranty…they told me there was nothing they could do for me. I have never dropped my ipad or anything so I couldnt understand why the display was black. Tried the hard reset and it didnt work! I read these comments, went over to my poor iPad tapped it on my knee and BAM it turned right on!!!! Now I just hope it stays this way.

  18. Richsven says

    Crazy but banging the back of the ipad2 on my lap solved the problem, the screen was with the wrong colors, I shuttled it down normally and after rebooting the iPad was perfect, back to normal. As other people has said I didn’t drop the iPad, but it was really hot when the problem appeared.
    Thank you for the “banging on lap” solution.

  19. Belinda Scott says

    OMFG!!!! I seriously thought all these comments about “kneeing it” it the back, smacking it and whacking it on your knees were people’s idea of a joke, but when my son’s ipad stopped working and all we had was an illuminated black screen and it wouldn’t turn on or off and restarting with the home/on/off buttons did nothing, I thought…..what have I got to lose????

    So I sat down and whacked it on my knees.

    Several times.

    It flickered a little and then nothing.

    Then I turned it over and slapped the back of it.

    Hard.

    Then I turned it back over and pressed the on/off button.

    The apple symbol appeared!!!!!! Then hey presto it turned back on!!! I cannot believe that this technique actually works!!!! Seriously gobsmacked!!!!!

    Thanks people!~:)

  20. Raaj says

    Awesome my dear friendzzzz. Thank u so so much. Just put my ipad on lap and tapped twice in front and then back…. It worked as a charm. Amazing!!! My sisters 3 year old son will kiss me 100 times for this : )

  21. claudia says

    oh wow. so i had the same trouble after my ipad slid off my bed onto carpet in a very well protected case. I tried evetything including smacking it and saw some white flickers which i panicked and stopped. i then re tried the two button on off and after just the lit up black screen. i tried dropping it onto carpet from a foot high with its front side up… nothing then worked the distance to two feet. its alive, and is just like it was. !! soo good

  22. jerry says

    I can’t believe it. I tried the knocking on the back trick of my fiancee’s ipad 2 that hasn’t been working since march, and the screen started working again. I really thought this idea was a joke until i seen dozens of,people recommending it. They couldnt all be trolls, right? And sure enough, it’s working. Thanks, everyone.

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