Black or Blank Screen on iPad or iPhone

Several users have reported that their iPhone or iPad screen turns into an “illuminated” black color or goes blank while the device is on and working. Several users have also reported that this problem started after the iOS 6 update.

There are many possible causes for this. For instance:

  • It may be a battery related issue. Just connect your device to a power outlet and wait several minutes.
  • Some particular apps may be causing the problem. Try completely closing all apps and restarting your device.
  • This problem may occur if your device is operated under extreme temperature conditions (like being too hot). Simply place your device in a cool area for several hours to let your device to cool down.
  • Try performing a simple restart of your device (press and hold the sleep/wake button until you see the “slide to power off). If this still does not resolve your issue, try to reset by holding the sleep/wake button and home button together for at least ten seconds (ignore the red slider).
  • Last resort: Restore your device in iTunes by connecting your device to your computer.

If you are still having this problem, contact Apple Support.

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Comments

    • Alex says

      Now if my screen is blank or black, how am I going to be able to shutdown apps I cannot see, or guess where to swipe to turn it off??

      • Lise says

        Exactly! I can’t see anything, and my iTunes won’t restore because I have to go into settings on my iPad and turn off “Find my iPad” before it will restore. wtf?

  1. claire says

    My ipad will not respond. Its just a black/blank illuminated screen or a hazey screen sometimes purple. Or a flashing broken picture screen if that makes sense…..?

  2. Barbie says

    I just wanted to thank you SO much for the advice you gave in this article. It happened to me last night. Black screen. No reason. Fully charged. Didn’t drop it. I was crushed, as it is my only computer and I wouldn’t be able to replace it. I decided to look it up before I took it to the Apple store, and I am so glad I did! The trick was to hold the home button down at the same time as the on/off button. There the apple came up and shortly after, my home pic. WHEW!!
    Again, thank you for posting this. Bless you!!

  3. mike says

    I saw this.on another forum….at first.i thought it was dumb…then I tried it out……..I simply banged my ipad on my lap while sitting…..it started to flicker and….voila…..it cam back on…….no jokes….talk about a hard reset…..

    • Mimi says

      so i had a blue ..blackish screen and the reset didnt work..so i read your comment and was like yeah right like that would work; and it actually did… banged my ipad on my lap and now its on ! thanks a bunch :)

  4. michael says

    hi, my screen on my ipad 3 is blank. tried replacing the digitizer screen. siri will talk to me however when i hard reset nothing happens. i cannot restore my ipad in itunes as it contains a passcode and comes up with a 0xE8000084 error code. any suggestions to what i can do?

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