Safari bookmarks disappear on iPad/iPhone

October 9, 2012

How-to

Several users have reported that their Safari bookmarks have disappeared. Users have also reported that Safari bookmarks do not appear to be syncing properly.

If you’ve suddenly lost your bookmarks, or your bookmarks are not syncing, try closing the Safari app. To do so:

  • Double press the home button.
  • Recently used apps will appear on the bottom of your screen.
  • Locate the Safari icon (scroll right by swiping if you don’t see it). This will display a list of apps running in the background on your iPad/iPhone.
  • Tap and hold the Safari icon until it wiggles.
  • Tap the red minus sign.
  • Click home button
  • Tap the Safari icon and restart Safari

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42 Responses to “Safari bookmarks disappear on iPad/iPhone”

  1. Megan B Says:

    I have had that problem happen to my ihpone too and this is how I got rid of the problem. This should help some people out.

    Reply

    • John Says:

      Thanks for posting your notes folks. Unfortunately my MacBook Pro is so old (6+ years) and has such an outdated OS (10.6.8) with maxed out memory and cache, that it will not allow me to update to Lion, so as a result I am unable to add iCloud to the laptop. To get around the hassle of not being able to sync my Address Book and Safari bookmarks via Wi-Fi, I simply used the cable (which came with the iPad) went to iTunes and synced from there. Like magic, all is good now between my MBP and iPad.

      Reply

  2. Len Flack Says:

    Thanks for posting this! I usually kill an app when it’s misbehaving but I hadn’t tried that when my Bookmarks disappeared. Instead Zi tried disabling and reenabling iCloud, to no avail. Thanks again for the help.

    Reply

  3. john Says:

    This fixes a problem that should never happen in the first place!

    Reply

  4. Annette D Says:

    Thanks so much. Worked like a charm and was super easy!

    Reply

  5. Rick H Says:

    Thank you! Thank you!! Worked – Bookmarks are magically back – Saving this fix – have a feeling I might need it again – Was ready to run to the Apple Store

    Reply

  6. Ken Says:

    Thanks, this fix worked great.

    Reply

  7. Bob Says:

    Could not get Safari to quit so I rebooted phone and the bookmarks came out of hiding.

    Reply

  8. Laurie Says:

    Thanks! This worked great….but why did it happen in the first place??

    Reply

  9. Velobella Says:

    Brilliant. Love to know why they disappeared in first place. Cache problem?

    Reply

    • John Says:

      Thanks! I believe disappeared because iCloud is not installed on your Mac along with the built in version on your iPad. This is only a guess!

      Reply

  10. Sarah Says:

    Amazing – worked first time and saved a lot of stress! Thank you :)

    Reply

  11. Andrea Says:

    None of these things worked for me….

    Reply

  12. TQT Says:

    I was gonna go crazy before I read this article. Amazing yet simple! Thank you!!!

    Reply

  13. Susana Says:

    It didn’t work! I am so frustrated. I had lots of bookmarks, some of which were very important. No idea how I’m going to recreate them.

    Reply

    • Jeanette Says:

      I too lost my Bookmarks and History, all I had in my History was ‘Bing’. I tried the fix which closes the Safari app but it did not work. I then did a hard reset, in which you turn off the iPad by sliding the bit on the screen to force it to close, I athen turned it back on and found my History and Reading List had returned. Maybe this will help Susana.

      Reply

    • Jeanette Says:

      That didn’t work for me. Mine came back after doing a restart:- “Restart iPad:  Hold down the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, hold down the Sleep/Wake until the Apple logo appears.”
      Excerpt From: Inc, Apple. “iPad User Guide for iOS 5.1.” Apple Inc., 2012. iBooks.
      When I went back into Safari, the Bookmarks etc. had returned.

      Reply

  14. Jennie Says:

    Thanks for this info, worked like a charm! All my bookmarks are synced over wifi to safari on my desktop so I was confused on why they disappeared out of nowhere on my phone to begin with, but all is good now thankfully! Whew! Have had a couple ‘oh crap’ panic moments ever since I transferred everything f/ my 4 to my new iPhone 5 & was thinking NO NOT AGAIN! Apple, you’ve got to quit doing this to me or I’m gonna have gray hair in my 20′s!

    Reply

  15. Janet Says:

    Thanks so very much. This had been frustrating me all day and this fixed the problem straight away.

    Reply

  16. William Woods Says:

    Seems ICloud has replaced all my iPad Bookmarks with those on my Mac!! How do I get them back? They were very critical to our current trip planning. Very annoying!!!

    Reply

  17. Barb Says:

    I rebooted my IPad twice, still no bookmarks. Then I did a drag down on the empty Bookmark list, like you do to update your email inbox or Facebook, and all the bookmarks were back.

    Reply

  18. Becca Says:

    Happens to me every day. I close Safari, reopen, and my bookmarks are still not there. I go a step further and shut off my ipad after I close Safari, and that only restores my bookmarks half of the time. Then the problem just comes back again…frustrating.

    Reply

  19. Steve Says:

    Thanks for the tip. This fixed things for me for my iphone 4. I’ve had this happen a few times now but never knew how to fix it. In the past I’ve just had the problem seemingly fix itself after a few days. Who knows, maybe for those times I did something but didn’t know it. Or, just like they all disappear for some reason, they just reappear for some reason. Craziness.

    Reply

  20. Liz Strand Says:

    Thank you for this! My bookmarks just disappeared for the 1st time and I was freaking out, but this did the trick!

    Reply

  21. Kristin Says:

    Closing safari and turning phone off and back on totally worked ! Thank goodness

    Reply

  22. Lorenzo C. Says:

    I would consider enabling iCloud so that your bookmarks are automatically synced between various devices. This also allows for easy installation of bookmarklets such as the Evernote web clipper or Pinterest Pin it button. Once you add them to Safari on a Mac, then are “synced” to other devices that have iCloud enabled.

    Reply

  23. Stephanie Says:

    Thanks so much for your post. My bookmarks were gone from my ipad and by following these steps I was able to restart Safari and my bookmarks were recovered. Thanks for your help.

    Reply

  24. Roberta Says:

    This is only a temporary fix and the bookmarks will continue to disappear and reappear randomly. How about Apple fixes the problem instead of applying a Bandaid to it.

    Reply

  25. Bonnie Says:

    Thank you thank you! I was so stressed, but this worked in two seconds and all my cherished bookmarks are now back in their folder. Whew.

    Thanks!

    Reply

  26. GS test demo Says:

    Safari bookmarks disappear on iPad/iPhone – Apple Toolbox

    Reply

  27. Justin Says:

    Worked great!

    Reply

  28. Nina Says:

    Thank you very much … I thought I lost my bookmarks! It was a great help:)

    Cheers!

    Reply

  29. John Says:

    Same here, happens randomly. How about fixing the problem! It’s quite irritating.

    Reply

  30. Donna Smith Says:

    This is very helpful !!! Thank you so very much !!!

    Reply

  31. James Says:

    Another potential fix is to clear your safari history and cookie data in the safari settings

    Settings-safari-clear history/clear cookies and data

    Reply

  32. Dave Says:

    Brilliant! Thanks for the fix…….thought I’d lost all my bookmarks and had tried everything I knew! The fix was so easy…….

    Reply

  33. Dale Says:

    Awesome! This worked! Thankyou

    Reply

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