iPad mini poor Wi-Fi reception problem, fix

Several users have reported poor Wi-Fi reception issues with their iPad mini. Users further reported that (a) connection is very weak and is lost regularly (b) Wi-Fi range is relatively short, and (c) speeds are slower compared to other iOS devices like the iPhone or iPad. Try the following tips to solve your problem. Please, after each step check to see if your issue is resolved:

  • Toggle your Wi-Fi off and on by taping Settings > Wi-Fi.
  • Tap Settings > Wi-Fi and find your Wi-Fi connection. Tap “Forget this Network” and try to reconnect
  • Restart your device.
  • Update your device to the latest iOS version (see this article)
  • Settings > General > Reset > Reset Network Settings
  • Check your router’s manufacturer website to see if there are any firmware updates. If there is, download and install the latest firmware for your router
  • Try restarting your router.
  • Try resetting your router.
  • Temporarily disable wireless security on the Wi-Fi router. If your Wi-Fi performance increases, you may be having encryption issues. See this article to resolve this problem.

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Comments

  1. Dan says

    I’ve tried all of those ‘tips’ however none work. The ipad mini has an appalling wifi connectivity. For a start it often struggles to connect beyond 6Mbps when other devices connect to the same network at 56+Mbps. The ipad mini will loose the wifi signal randomly as if the wifi circuitry has been turned off and then struggles to find the signal again. (All devices have a static IP.) Even in the same room with the router and other wifi devices, IT is the only device that struggles to get a signal. (I’m on a seperate channel with little to no interference from other wifi signals.) Even the update to iOS 6.0.1 that supposedly fixed wifi issues has made no difference whatsoever.

    I really like my ipad mini but the poor wifi is driving me up the wall.

    • says

      I had the same situation. Apple store exchanged it for another new one. It was slightly better connection but most of the time, still much slower than my iPad 2. I’m also mobile, and have to depend on other people’s WiFi set ups. iPad2 is reliable but mini is not. Sad…I have returned it today :(((

    • JoRene says

      I agree! Every other device I own (including an Ipod touch 4) connnects without a problem, but my IPad mini loses its connection to wifi constantly and often has very slow response. I received it as a Christmas gift and am afraid it is too late to return it or get a replacement. It is more than annoying.

  2. KK says

    The suggestion to focus on resetting the router or acces point doesn’t really solve the problem because I can’t do that when I’m at airports, on public transportation or in shops with WiFi access, or visiting family. I am a mobile user and connectivity should work as well as my laptop.

    I bought mine just before a Thanksgiving trip to 3 European countries, and in I found that my Mini couldn’t connect as well as other Apple products — my husband would be right next to me using a MacBook Air, and he would be flying on the Internet (pun intended).

    Interestingly, most of the time Internet access did work on the mini, but it was puzzling that at random times or locations, it wouldn’t. Sometimes I would get one or two bars (but still no connection). Other times, I would get nothing (even if I toggled the WiFi or Airport mode or switched the mini off, or if I walked around trying to find a better signal). Sometimes I would return to the same location (e.g., a family member’s home) where it worked one day, then didn’t work later that day, then it worked again the following day. Once connected, downloading speed appeared to work fine. The challenge was to know when and where it would connect consistently.

  3. Doc says

    The actual Apple Support document:

    http://support.apple.com/kb/TS1398

    It should be noted that resetting your network setting will remove every remembered wifi network and password from your device. For most people, that’s not a big deal. For those of us who are excessively mobile, it can be a significant drawback.

  4. says

    This is not good. Why should we need to do anything at all? It should work out of the box perfectly, or OS updates should fix it. If I need to reset network settings only after having it for 2 weeks then I equate that to mean I will need to do this every two weeks from here on? That’s not good. I’m taking mine back if this problem persists. This device is useless without fast WiFi, I’m not playing games on it (I would have bought PSP), I’m using it to connect to the internet.

  5. Bob says

    I have 2 iPhones (4 & 4s) I have an iPad and an iPad 2 and have no wifi problems
    I also have a mini iPad which is not fit for purpose, totally useless and a waste of money, I changed the mini iPad at the apple shop and this has made no difference. Software is 6.1.2 and it is that slow we just don’t use it now. There is definitely a wifi problem affecting mini iPads and apple need to come up with a quick fix.

  6. Stack says

    I had the same problem. I didn’t notice it until I started using the ipad mini out of home. Also I bought a retina one to test it and did many tests from different places, in all tests the ipad mini was below the retina one(speed and consistency), sometimes the difference was huge, like 1MB against 10MB speed. I did reset the network settings and still the same.

    I returned the mini and bought a second mini to see if there was a problem with the unit, but the second one has the same issue. So I returned all of them in the end. I really wanted the mini because it’s very portable but I’m afraid I will have to wait for an update.

    It should be fine if you plan to use it at home or small places where the router is near, otherwise it could be frustrating.

    All models were bought recently(Feb-Mar 2013) and I updated the system on all of them.

    • Jo says

      I am also having the wi-fi connection problem and using the latest update have the same problem. Frequently lose wifi connection and am asked to reconnect. I tried all the hints, such as resetting wifi but nothing seems to help. I wish I could trade this for a full size IPad, but I’m sure they would not give me full value. I’ve had since Christmas.

  7. Mark Harper says

    I just bought an ipdad Mini at Dublin Airport on my way to 10 days work in the middle east. I have appallingly bad wifi reception on it. I also have and Ipad2 with me and a Samsung Galaxy Tab 2 7″, both of these have great wifi reception, whereas, the mini is pathetic. I will be asking Apple for my money back when I return home in 10 days time.

    What an overpriced con this piece of equipment is. If it were a car, it would long since have been recalled!!

  8. Rick says

    Same problem with my new Ipad Mini, other devices work perfect, it is sad to know about it after investing money in the Ipad Mini.

  9. Bob K says

    Maybe this issue is your WLAN signal be weaken between your phone or NB, you can try to replace your WLAN or to paste “Perfecting Signals” on your WLAN Box for improve its quality of the WLAN signal.
    More detail info to see below link:
    http://utilityhome.blogspot.com/

  10. Jd says

    I have an iPad min and galaxy tab 2 . Tab 2 is the worst with wifi, but iPad mini not that great either.

    • Alexei says

      I bought the ipad mini to travel with. I’m with other people who have no reception problems on laptops, phones, other tablets. I’m disgusted that I spent over $600 and can’t get decent wi-fi reception. Why hasn’t Apple fixed this? I intend to return it when I get back to the US, but I now have 5 weeks of travel ahead with a bad device. Is there a Facebook page for ipad wi-fi complaints? If not, someone PLEASE initiate one.

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