Can’t open PDF in iBooks on iPhone, iPad or iPod touch

Several users have reported that they were unable to open PDF files in iBooks. With iBooks, you have the ability to open, view and print PDFs all within iBooks on iPad, iPhone or iPod touch. When you view a PDF file (email or Safari browser), simply tap “Open in iBooks,” located in the upper-right corner of the screen. This will also automatically save a copy of the PDF to your iBooks PDF shelf. However, if you have any issue opening or saving files in iBooks; try the suggestions below as your first troubleshooting steps.

  • Ensure that your iBooks app is up to date (Open the App Store and tap Updates.)
  • Reset your device by pressing and holding the home and on/off buttons simultaneously ignoring the red slider until the Apple logo appears.
  • Completely close the iBooks app and restart. Simply  click the Home button twice then tap and hold on the app icon until it starts to jiggle, tap the (-) to close it.And try to open your PDF file again.
  • Remove the iBooks app and reinstall. Do to this, tap and hold the iBooks app icon on the home screen, until the icons start to jiggle. Then tap the “x” in the corner of the app  to remove. To reinstall, launch app store, locate the iBooks app and download/install.



  1. Miriam says

    I cannot open books in iBooks on my iPad, and when I try as suggested to delete the app and reinstall it, the x symbol does not appear for that app, although it is there for all the other apps, so I am unable to delete it.

  2. Leigh says

    I cannot save any pdf files to iBooks, and none of the suggestions above work. My phone is useless if I cannot view an average of 4-5 documents per day.

  3. Jamie says

    I have been saving PDF files to categories I created in iBooks for three years. Today July 4, 2015 all my categories emptied back into the PDF folder, several hundred PDF’s. Invoices, letters etc.
    When I move them to their correct category they also remain in the PDF folder.
    If I deleat them from the PDF folder they also deleated from their specific category.

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