You press your iPad’s power button (the sleep/wake button) and nothing happens. There’s no apple logo.Your screen looks off. And you quickly learn that your iPad will not turn on.
If your iPad shows a black screen and will not turn on when you press any button, you might think that you iPad is broken and that you now need to replace it. But don’t panic. There are lots of things to do to fix your device. Usually, there is an easy solution.
Here is what you can do if your iPad will not turn on or is unresponsive (dead), meaning nothing shows up on the screen (black screen).
- 1 Turn on Your iDevice
- 2 Reset the device
- 3 Charge your iPad
- 4 Try Siri
- 5 Recover and Restore with iTunes
- 6 Try Another Computer with iTunes
- 7 Check the iPad Cable and the Port
- 8 Reader Tips for iPad will not turn on
- 9 Contact Apple
Turn on Your iDevice
The first thing to do is to make sure that your device is not off. Okay, you probably did try this but just in case. To do this, just press and hold the Sleep/Wake (aka power) button again and KEEP HOLDING until you see the Apple logo.
Reset the device
If the above steps do not fix your iPad will not turn on problems, reset your iPad. There are cases where your iPad freezes completely or just become severely unresponsive.
Alternatively, perform a hard restart by pressing and holding both the HOME button AND the POWER/SLEEP/WAKE button until the Apple logo appears. Remember, keep holding both those buttons until that Apple logo shows up on screen.
If your issue is on an iPhone or another device with a haptic home button, press and hold both the Sleep/Wake and Volume Down buttons until the Apple logo appears.
Once you see the Apple logo, it remains there for a few seconds, and then your iPad should return to normal again.
Charge your iPad
Sometimes, when you try to turn on your iPad and your iPad, it just doesn’t power up at all. If it doesn’t show anything except a black screen, then most likely your tablet just ran out of battery. All you have to do is connect your iPad to a wall charger for at least 1 hour.
Make sure that your charger and cable is working effectively. Additionally, check your charger model–are you using the correct type of charger for the specific device? Most iPads use 10w or 12w chargers while iPhones use smaller 5 W or even 2.5w chargers. So make sure you choose the right charger for your device. If unsure, visit the Apple Product page for your specific model of iPhone,iPad, or another iDevice.
And rest assured, even if you accidentally charge your iDevice with the incorrect charger–it won’t destroy your device or brick it.
Sometimes, your screen brightness somehow gets set to its minimum, making your screen very dark, looking almost totally black. If your screen is black, but you still hear sounds and other indications that the iDevice is on then try asking Siri to increase your screen brightness.
So connect your iPad or iDevice to power and say “Hey Siri.” This only works if you have “Allow Hey Siri” activated. If “Hey Siri” isn’t enabled on your iDevice, connect to power and press and hold the Home button for 30 seconds to activate Siri.
Then ask Siri to turn up your screen brightness and hopefully, your screen (and your iPad) is back!
If Siri shows up on your iPad or iDevice, that’s great news. It means your iDevice is working, you just can’t see the screen. So you’ve isolated the problem.
If Siri is working but that command had no effect, you may have VoiceOver enabled (Settings > General > Accessibility > VoiceOver.) VoiceOver speaks items on your screen and sometimes this feature affects your screen. So, again use Siri to disable VoiceOver. Ask Siri to “Turn VoiceOver Off.”
If Siri increased screen brightness to the maximum and turned off VoiceOver BUT there was no effect, chances are your LCD connector is disconnected and out of its usual place. Fixing this isn’t difficult but does involve taking the iDevice apart to accessing the LCD connector. Contact Apple Support for further support. If you are a Do-It-Yourselfer, google this particular problem (LCD connector) to find step-by-step instructions and videos.
Recover and Restore with iTunes
If your iPad’s screen is black, showing the Apple logo, you may want to try restoring your iPad with iTunes. First, update iTunes on your computer to the latest version. Then connect your iPad to your computer. Select your iPad in iTunes, then click Restore.
Using Recovery Mode
- Turn OFF your iPad or another iDevice
- Turn ON your computer (make sure it’s running the latest iTunes)and open iTunes
- Connect the lightning cable to your computer. Leave the other end unplugged
- On the iPad or iDevice, press and hold the Home button and attach the lightning cable AT THE SAME TIME
- Hold the Home button until you see “Connect to iTunes screen” on your iPad OR until iTunes detects your iDevice
- After iTunes detects your device, a message pops up letting you know that iTunes has found a device and is currently in recovery mode
- Follow any on-screen directions
Restoring your iPad from iTunes may lead to data loss. Hopefully, you have a backup available via iCloud or iTunes (or another backup option of your choice.) If you do not have a backup, your current data might be lost for good.
Don’t know where iTunes stores your backups? Head over to this tutorial to find out.
Sometimes, while restoring using iTunes, you might get a weird error saying that “iPad Could not be Restored, No Device Found“. If you see this message, check out our article for a step-by-step guide to solving this problem and restore your iPad.
If you do not see your iPad in iTunes, consider putting your iPad into DFU Mode
DFU mode is a mode where the iPad is forced to restore the firmware. Getting your iPad into DFU mode is a little challenging, requiring patience and practice. Timing is essential when placing iDevices into DFU mode so carefully follow the instructions.
Try Another Computer with iTunes
Are you unable to restore your device or enter DFU mode? It might be worth trying another computer with iTunes installed. There could be a driver problem which prevents your computer in recognizing your iOS device. Reach out to that special friend of yours and check your iPad or iDevice out on his or her’s computer.
Check the iPad Cable and the Port
We have seen that sometimes when your device is old and your cable connector is worn out, you may have the issue. This happens because your iPad is not getting the charge it needs from your old cable. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet, or try a different outlet.
With older devices, You may also want to check out the charging port and make sure that there is no debris in the port. Remove any debris from the charging port on the bottom of your device by using a plastic clip, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
Chances are that your iPad Battery is still functioning and may not need a replacement. if you have tried all the steps and had no success, it may indicate that you are having a worn out battery issue. The best way to confirm this is to check with Apple so that they can run a Battery Service on your iPad. If your iPad is out of warranty, the battery Service costs about $99. Please make sure to try all the above steps before you decide to contact Apple and spend extra.
Reader Tips for iPad will not turn on
- One reader found success toggling the side button (mute/vibrate) back and forth a few times. Don’t ask us why or how this worked, but for her, that was the trick that did it!
- Another reader tried the following and best of all, it didn’t erase any data! (as a caution, that might not be the case for you)
- Plug your iDevice into your computer via the Lightning cable
- As iTunes opens, press and hold both the power/wake/sleep button and the home screen button
- When the Apple logo appears, release the power/wake/sleep button and then the home button
- This forces a reboot on your connected iDevice. It should boot up normally
You guessed it correctly; it’s time that you give Apple a call or go to a retail store nearby. If none of these solutions work for you, something might be wrong with its hardware and need replacement. The most common reasons are the backlight on the screen assembly or the backlight coil on the logic board is damaged.
If you are under warranty with Apple, give them a call or set-up an in-store appointment so for diagnostic services. If you are no longer under warranty, contact Apple and find out what options are available for you.