This article outlines how to resolve the issues behind Safari unexpectedly quitting. OS X Safari may crash, freeze and restart for various reasons.
Recently, I was receiving the following Safari error repeatedly:
“Safari Web Content quit unexpectedly. This report will be sent to Apple automatically.”
This article includes troubleshooting steps that will help you address this issue. Here is how I fixed this problem:
1-An update may be available. Update your OS X software. Launch the Mac App Store and click Updates. Further make sure that you have the latest version of Safari.
2-Clear History and Website data. From the Safari Menu, select History > Clear History and Website Data
3-Remove cache. First go to Safari > Preferences > Advanced and check the ‘Show Develop menu in menu bar’ box. Then from the Safari Menu, select Develop > Empty Caches.
4-This step is to determine if your account causes this. To check this, enable guess logins by going to Apple menu > System Preferences, and then click Users & Groups. To make changes here, you need to enter your admin username and password. After that select “Allow guests to log in to this computer.” Then log in as guest and check to see if this problem still exists. After testing log in to your account and you may disable guest login, if you wish.
5-Try Safe Mode (Safe Boot). Turn off your Mac. Wait a few seconds. Now Turn on your Mac by pressing the power button. When you hear the start up sound, hold the Shift key then release the key when you see the Apple logo. Test in Safe Mode. If your Safari problem does not happen, restart your Mac normally, without pressing any key.
6-Third party plug-ins and Safari extensions may be the cause of Safari crashing problem.
- From the Safari Menu, go to Safari > Preferences > Extensions. Here turn off any extension to see if that resolves your issue. Repeat this process until you find the problematic extension. When you find the extension causing this problem, you may click Updates to check for updates. You may also want to uninstall an extension.
- From the Safari Menu, go to Safari > Preferences > Security then uncheck (disable) “Enable plug-ins” box. Not check to see if your problem happens still. If it does, you may need to remove or update one or some of your plugins. Before going to the next step, check the “Enable plug-ins” box.
- From the Finder, select Go > Go to Folder and enter /Library then click Go. This folder contains third party plugins and other add ons. Again, move any file to the trash. Then check if this solves your problem. If not, open the Trash and find the file you just removed. Then select Chose File > Put Back. Repeat this process until you find the file causing this problem.