Many users have started complaining recently that their iOS device is unable to send emails. This happens when you try to send the email message. When you tap the send button, you get the message that the recipient’s email address was rejected by the server as it does not allow relaying. This can be a bothersome error but it is easily fixed by resetting your credentials for the email account.
In order to fix this error, please follow the steps below:
Step – 1 Go to your iphone or ipad’s Settings and choose Mail, Contacts, Calendars
Step – 2 Choose the email account that you are having problems with as shown below by tapping on it.
Step – 3 On this next screen tap on Account.
Step – 4 On this screen, please re-enter your EMAIL ID and Password related to your account and tap Done. Please make sure to use the complete email id for example maryXX@Gmail.com.
Step – 5 Check your SMTP Server Settings. On the Account information screen, Click on SMTP, When you go to the next screen, You should see the SMTP server under PRIMARY SERVER as “On”.
Step – 6. If the SMTP Server is not ON, please tap on the server button and set it to ON the next screen.
Step – 7. Switch off your iPhone or iPad and try your email again.
This should fix the problem related to the error that you are experiencing. If this does not fix your issue, we suggest that you delete the email account from your device and re-create the email account. If your account is active, you will not loose any emails that you have in your mail folders. Please also check our past articles on email related problems.
If you are still experiencing problems, we suggest that you check with your email service provider or with Apple Support.
If the steps work for you, please feel free to share the tip by clicking on the Share buttons