iBooks are fun when they download properly and work with ease so that the reader can enjoy the simple pleasure of reading a book. There are however times when the electrons don’t cooperate and you end up with several different iBooks downloading problems.
In this post, we will look at some of the simple tips that can help you quickly resolve some of the more common iBook related issues so that you can get back to your reading.
- 1 Cannot Access the iBooks Store
- 2 iBooks Not Downloading Problems
- 3 Download and Sync iBooks Across iOS and Mac
- 4 Getting Refund for Download Problems or faulty iBook
- 5 iBooks Alternatives
- 6 In Summary
Cannot Access the iBooks Store
Many Readers find themselves in a position where they cannot access the iBooks Store using their iOS devices. This problem usually happens after an iOS upgrade.
First, check to see if you’ve disabled the store via Settings > General > Restrictions > iBooks Store ‘off’.
Since we are talking about settings, if you are new to using iBooks on your iPad, please make sure that your Auto-lock settings are appropriately set, otherwise, you will find that the screen would go dark after a bit.
Tap on Settings > General > Auto-lock and choose your selection.
If your restrictions settings are fine and you are still having the issue, follow the steps below:
- Close the iBooks App
- Reset the iOS device by pressing and holding the Home button and sleep/wake button together for 15 seconds till you see the Apple Logo
- Sign Out of your iCloud and iTunes account on your iOS device. Tap on Settings > iCloud. Tap on your account on the right-hand side of the screen and sign out.
- Sign back using your Apple id credentials for iCloud and iTunes store and try accessing the iBooks Store
iBooks Not Downloading Problems
When it comes to downloading, most readers have complained about two common issues. The first is that once you purchase the title from the iBook store and it completes downloading, you find yourself with a wrong book.
The second issue that is more common is that your iBooks downloads correctly but either the pages are missing or it contains partially blank pages.
In order to solve these issues, please try the following steps and check if it resolves your problems.
Step – 1. Check Apple Servers
There are times when the Apple Servers are down for maintenance or other updates. Before proceeding any further, make sure that your downloading issues are not related to Apple Server issues.
The best place to check the Apple related status is to visit the system status official page from Apple. It is a good idea to bookmark this page so that you can always check here first when you have issues with iMessage or AppStore or iBook Store.
Step – 2. Verify Apple ID
If the status depicted is green for iBooks store, the next step is to check your Apple ID that you are using to access the store for downloading your iBooks.
Many people use multiple Apple IDs and using the wrong one can lead to undesirable results. For example you buy a book on your iPhone using one id but you are trying to read or access the book using another id on your iPad.
Tap on Settings > iTunes & App Store and check your Apple id. Tap on the Apple Id shown and next tap on Sign Out. Once you have signed out, restart your idevice and sign back in. Make sure that Automatic Downloads for books and Audiobooks is turned on in this screen settings.
Open your iBooks app and check if you are able to see your downloaded titles.
In iBooks, tap on All Books at the top center and make sure that you have not enabled to hide the iCloud Books.This setting is at the bottom of the screen and is sometimes hard to notice.
It is also good to make sure that your payment (credit card ) information is up to date for your account.
Step – 3. Download Titles Again
If you are still having issues with the downloaded titles, be it blank pages or wrong book, delete the downloaded book. Next, Go to purchased section in the store and re-download the title. This will most likely solve your issues even when you have partially downloaded iBooks.
Step – 4. Reset All Settings
The last option to deal with this annoying problem is to Reset All settings. This does not erase your private information but rather resets your wi-fi settings. Please remember to write down your wi-fi credentials and then tap on Settings > General > Reset > Reset All Settings on your iPad.
Once your iPad restarts following the reset procedure, try to download the title from the store. The Reset also tackles problems such as when your iBooks keeps crashing or shutting down.
Download and Sync iBooks Across iOS and Mac
Several users wanted to find out the process of downloading an iBook title from their iPad / iPhone to their Mac or Macbook.
If you have ibooks installed on your Macbook and the titles that you purchased are still available in the purchased section, it should be available for you to download onto your Macbook as well. Purchase once and read anywhere!
If you have moved countries or the title is no longer available on your purchased section, you can still transfer it to your Mac from your iPhone via iTunes using the steps below.
- Connect your iPhone/iPad to your Mac running the latest version of itunes
- Select your iOS device in the itunes sidebar
- Click on File > Device > Transfer Purchases.
This transfers the titles from your iOS device to your Macbook.
Now Open the iBooks app on your Mac or Macbook and
- On the menu, Click on File > Transfer books from iTunes
That’s it. This will allow you to view your Pdf/Titles etc on your Mac/Macbook
Getting Refund for Download Problems or faulty iBook
If you are still experiencing issues, your best bet is to reach out to Apple iTunes Support and report the issue so that you can either get a credit for the wrong purchase or Apple Support may be able to resolve your issue.
You should do this within the first 90 days of your purchase. In order to claim a refund for your purchase, go to reportaproblem.apple.com. Using the id and password that you used to purchase the book, log into this Apple Support site. Next, Choose ‘Report a Problem’ next to the item that you are having trouble with. Follow the on-screen steps and complete your reporting.
iBooks, when working is a good app to use for reading your e-books. The app is however still antiquated when it comes to handling PDF files. If you are using a lot of PDF’s for your work, you may benefit from using a third party app to help you tackle PDFs. There are many good and popular PDF reading apps out there.
When it comes to using other e-readers or borrowing that online book from your local library and using onedrive, please take a look at our detailed article below that provides you with e-reader choices.
We hope that you found the tips helpful in dealing with some of the common problems related to using iBooks. If there are other tips that you would like to share for fellow readers, please use the comments below and let us know.
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