Apple Toolbox

In-app purchases are extra content and features within an application. Both free and paid apps can offer in-app purchases like bonus game levels, new weapons and subscriptions. Implementing in-app purchases are increasingly popular among iOS developers. We have received numerous complaints regarding accidental in-app buying, especially children’s accidental purchases. Here are a few: “My 9 [...]

FaceTime, Apple’s one-on-one video calling feature, enables you to do video calls with another FaceTime user over a Wi-Fi connection. For most FaceTime users, FaceTime is relatively simple and just works. However, you may still experience problems with FaceTime. This article outlines basic FaceTime troubleshooting tips.  First off all please note that FaceTime is not available [...]

Several users have reported that when they attempt to create an iPad, iPhone, or iPod touch backup, they get the following error message: iTunes could not back up the iPad/iPhone/iPod because an error occurred. Fix: Try each step until you resolve your issue: Restart your computer. Make sure you have the latest version of iTunes [...]

Several users have reported an issue in which they are having issues with iMessage not activating. Users have reported they are getting this message “Waiting for activation…” and after a while users get this message ”Activation unsuccessful. Turn on iMessage to try again’. It has been also reported that this issue also occurs with FaceTime. [...]

Several users have reported that they received the following error message when they launch iTunes and try to update iMatch running on Windows OS: Please sign in again. iTunes Match has encountered an error.  Please choose Sign Out and then Sign In from the iTunes Store Menu Fix: Right click on your iTunes icon and [...]

It is important that you know your options for backing up your device. If you are running iOS5; iCloud and iTunes can back up your data on iPhone, iPad, or iPod touch. The back up includes purchased music, TV shows, apps, and books, photos, videos, app data, messages, ringtones etc. Back Up With iCloud Apple [...]

You may want to insert / type basic Latin characters or symbols (Unicode Latin Letters with Diacritics) or special characters with accent marks using your device’s screen keyboard. For example, say you visited Turkey and you want to email your friends about the food there and tell them about the excellent “döner kebap” you ate. [...]

You may have accidentally added a wrong keyboard or you may have no need for your international keyboard and you want to turn off a keyboard. Although adding a new keyboard is pretty straight forward, deleting is not.  To disable an international keyboard that you added, tap Settings > General > International > Keyboards. There [...]

You can use the side switch on iPad to either lock the screen rotation or to mute some iPad sounds. Tap Settings > General and find “Use Side Switch to:” then select Lock Rotation or Mute. If Mute is selected, the switch on the side of the iPad will mute system sounds. If you choose [...]

Several users have reported that they are unable to send emails on iPhone and receiving this error message:  “A copy has been placed in your Outbox. The recipient [email address] was rejected by the server because it does not allow relaying.” How to fix If this is an AOL issue, try these: go Settings > [...]