Apple Toolbox

In-app purchases are extra content and features within an application. Both free and paid apps can offer in-app purchases like bonus game levels, new weapons and subscriptions. Implementing in-app purchases are increasingly popular among iOS developers. We have received numerous complaints regarding accidental in-app buying, especially children’s accidental purchases. Here are a few: “My 9 [...]

FaceTime, Apple’s one-on-one video calling feature, enables you to do video calls with another FaceTime user over a Wi-Fi connection. For most FaceTime users, FaceTime is relatively simple and just works. However, you may still experience problems with FaceTime. This article outlines basic FaceTime troubleshooting tips.  First off all please note that FaceTime is not available [...]

Several users have reported that when they attempt to create an iPad, iPhone, or iPod touch backup, they get the following error message: iTunes could not back up the iPad/iPhone/iPod because an error occurred. Fix: Try each step until you resolve your issue: Restart your computer. Make sure you have the latest version of iTunes [...]

Several users have reported an issue in which they are having issues with iMessage not activating. Users have reported they are getting this message “Waiting for activation…” and after a while users get this message ”Activation unsuccessful. Turn on iMessage to try again’. It has been also reported that this issue also occurs with FaceTime. [...]

Several users have reported that they received the following error message when they launch iTunes and try to update iMatch running on Windows OS: Please sign in again. iTunes Match has encountered an error.  Please choose Sign Out and then Sign In from the iTunes Store Menu Fix: Right click on your iTunes icon and [...]

It is important that you know your options for backing up your device. If you are running iOS5; iCloud and iTunes can back up your data on iPhone, iPad, or iPod touch. The back up includes purchased music, TV shows, apps, and books, photos, videos, app data, messages, ringtones etc. Back Up With iCloud Apple [...]

You may want to insert / type basic Latin characters or symbols (Unicode Latin Letters with Diacritics) or special characters with accent marks using your device’s screen keyboard. For example, say you visited Turkey and you want to email your friends about the food there and tell them about the excellent “döner kebap” you ate. [...]

You may have accidentally added a wrong keyboard or you may have no need for your international keyboard and you want to turn off a keyboard. Although adding a new keyboard is pretty straight forward, deleting is not.  To disable an international keyboard that you added, tap Settings > General > International > Keyboards. There [...]

Several users have reported that their iPad / iPhone home button suddenly stopped working and became unresponsive. Here are some tips to troubleshoot this problem; try each step until you solve this issue: Restart your device by pressing and holding the Sleep/Wake button for a few seconds until the red “slide to power off” slider [...]

Several users have reported problems when trying to make a call. The reported problems include, but are not limited to, call failing and no sound. Fix There has been similar Siri related problems with outgoing calls where there is no sound while a connection is established. It has been reported that updating to the latest [...]