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If you’re displeased with the new Ping buttons or Ping sidebar (which replaces the previous Genius sidebar) in iTunes 10.0.1 and would like to revert to iTunes 10.0, you can do so using the following process: Mac: If you have a Time Machine backup, simply use it to restore your iTunes 10.0. Otherwise, follow these [...]

Some iPhone and iPod touch users have reported an issue in which music and other audio playback exhibits a crackling noise after the update to iOS 4.1. The problem is more likely to occur when the device is connected to an amplified sound system, such as a car audio interface or a speaker dock, via [...]

Some users have reported an issue in which various editions of Microsoft Outlook (2000, 2003 and 2007) will not launch or close after installing iTunes 10. If you are experiencing a similar issue, remove Apple Mobile Device Support via these instructions (from this: Go to the Start menu and open the Control Panel Choose “Add [...]

Some users have reported an issue in which iTunes 10 for Mac OS X crashes on launch. There are a few potential causes for this issue, and corresponding fixes. Remove third-party add-ons. Start iTunes in safe mode by holding down the Option and Command keys (Mac) or the Shift and Control keys (Windows) while launching [...]

Several users who are dissatisfied with the new iTunes interface or other enhancements, or are experiencing problems with third-party add-ons or other issues may seek to downgrade to iTunes 9.2.1. Here’s the procedure: Mac: If you have a Time Machine backup, simply use it to restore your iTunes 9.2.1. Otherwise, follow these instructions: First, delete [...]

As previously noted, several users have reported an issue in which the  iPad, iPhone and iPod touch become indefinitely stuck on the backup phase of syncing. Other users report that the backup process is inordinately slow, taking up to 3 hours in some cases. We previously noted a number of fixes for this problem, including [...]

iOS applications may crash (suddenly quit and return to the home screen) under a variety of circumstances. Although the exact cause of these crashes can prove elusive, there are a few simple, effective fixes that can prevent future unexpected quits. Delete then reinstall app(s). This simple fix works in a majority of app-crash cases, as it [...]

A number of users attempting to update to iOS 4.0.2 have reported problems updating, including “Error 9″ and another issue in which the update stalls partway through. Fixes Restore instead of update. Backup your iPhone, then perform a restore process instead of using the check for update function. This may allow the iPhone  to successfully [...]

Apple has released iOS 4.0.2 (for iPhone, iPod touch) and iOS 3.2.2 (for iPad). The new software updates fix security vulnerability associated with viewing malicious PDF files. Resolution of this flaw also obviates the web-based “JailbreakMe” method of jailbreaking iOS device. iOS 4.0.2 can be installed on the following devices: iPhone 3G iPhone 3GS iPhone [...]

A number of users have reported reduced battery on iPhones and iPod touches after updating to iOS 4.0.1. These reports crop up after virtually every iOS update, and the problem can generally be resolved by running through the first 3 procedures in the 4 Rs: 1. Reboot (hard reset). Hold down the sleep/wake and home buttons simultaneously [...]