Apple Toolbox

Several users have reported that after upgrading their device to iOS 5, some or all artwork has disappeared on their iPod Touch /iPad/iPhone. Fix Connect your iPod to the computer. Select your device, then the ‘music‘ tab uncheck ‘Sync Music’ Sync your device recheck ‘Sync Music’ Re-sync your device. Please note that this process may [...]

Are you having problems with your iPod? Try these tips to troubleshoot your problem: Firs of all, update to the latest versions of iTunes and iPod Software; this may resolve many issues that you may be having. Symptom: The iPod won’t turn on or iPod doesn’t respond. Make sure the battery is charged. If your [...]

If you often find yourself forgetting your flash drive at home, but remembering your iPod, this tutorial is for you! In this tutorial we will be showing you how to use your iPod as an external storage device. This will allow you to conveniently carry your files on-the-go. This tutorial only works with non-iOS iPods. [...]

Many users wonder about sharing their apps, especially if they are new to Apple products. Let’s say you have an iPhone with a bunch of purchased apps. Later, you bought an iPad. So, the question is, “Can I use my apps on the new iPad?” You can use your iPod/iPhone apps on the iPad and [...]

The great thing about the newer iPods and iPhones is the ability to add album artwork to the songs stored in your library and on your device. However, many people find this function difficult to operate, especially if they are new to iTunes. With this step by step guide you will be adding artwork to [...]

Some users have reported that they come across a problem where the Netflix application for iPod Touch would go to a grey screen and nothing happens. Solutions: You need to set the time correctly on the iPod. Set the correct time then re-launch. If this does not work: Make sure that the iPod is connected [...]

Some Windows users have reported receiving the error message “iPodService Module (32-bit) has encountered a problem and needs to close” after updating to iTunes 10. Fix This problem can generally be resolved via the following procedure: Downgrade to iTunes 9.2.1 Copy the folder Program Files\iPod to a safe location (such as your desktop) Reinstall iTunes [...]

Several users have reported an issue in which iPhones and/or iPods will not appear in iTunes after the update to iTunes 9.1. Solution In most cases, this issue can be resolved by deleting the following file <username>/Library/Preferences/com.apple.itunes.plist then restarting. Failing this, you may want to peruse the fixes available in this Apple Knowledge Base article.