Apple Toolbox

One question we get asked frequently is, “what’s the difference between iOS backup and syncing?” . This short article explains the difference between the two: sync and backup. So what is the difference between doing a backup and doing a sync with iTunes on your computer for your iPad, iPod  or iPhone? Basically sync may mean [...]

Q: When I visit www.icloud.com on my iPad (or iPhone). I do not see any login option. Only options I see: Set up iCloud on this device, install Find My iPhone, install Find My Friends. There is no log-in button? I would like to login into iCloud.com from an iPhone or iPad? How can I sign in [...]

Q:  I rented a movie on my iOS (iPhone, iPad or iPod touch) device, how can I watch it on my computer, Apple TV or any other device ? A: You may play your rental on more than one device, if you download your rental movie on your computer. You can move the movie between different devices [...]

Q: Can I restore a backup from a newer version of iOS (e.g., iOS 6.x) to a device (iPhone, iPad, iPod touch) using an older version of iOS (e.g., iOS 5.x)? Related: How to back up your iOS device A: No, iOS and iTunes does not support this. If you try this, you may see the [...]

Q: I can easily gift people music, apps, et. So my question is how can I give someone  a book (as a gift) from the iBookstore? A: It is not possible to gift a book in the iBookstore at this time. However, it is likely that this feature is coming in the future, but Apple haven’t announced anything [...]

Several users have reported that their devices (iPads or iPhones) are stuck or frozen; while an alert message saying “iCloud Backup. This iPad (or iPhone) hasn’t been back up in two weeks. Backups happen when this iPhone (or iPad) is plugged in, locked and connected to Wi-Fi.” Users have also reported that simply pressing the home [...]

Criminals have been stealing iPads or iPhones for years. In fact, stealing iOS electronic devices like an iPad or iPhone is becoming more and more common, this has been given a nick name “Apple Picking”. So how can you protect iPhones and iPads from Apple Picking? Keep your iPhone or iPad tucked away out of [...]

Windows Media Video (WMV) is a video compression format developed by Microsoft. iOS devices (iPad, iPhone and iPod touch) does not support .wmv (Windows Media Video) files natively. You either have to convert these files to mp4 or m4v before you can play them on the iPhone or iPad or download a media player app for [...]

You may want to print your messages for various reasons. You can easily copy and paste individual text messages but please note that there is no direct way to print text message conversations. However, if you like to obtain a copy of all your iPhone/iPad  (i)Messages for any purposes,  you may use the following methods: [...]

An Apple ID is the email address you use as a login for many Apple services iCloud, iTunes and App store. Many users have asked  if it is possible to transfer the purchases/licenses to another Apple ID. The answer is that there is no way to transfer apps or any other purchases (movies, songs, games, [...]