Comments for Apple Toolbox Tools and Fixes for Mac, iPad, iPhone & iPod Thu, 08 Dec 2016 16:08:35 +0000 hourly 1 Comment on Using Siri on iOS 10 to Announce Incoming Calls , How-To by Anders B Thu, 08 Dec 2016 16:08:35 +0000 Headphones mode is not working. We have tried it on 4 different iPhone 6s. Have talked to apple about this. Hopefully they do something about it.

Comment on iOS: Unable to Move Message; fix by Brian G Thu, 08 Dec 2016 15:49:36 +0000 Update: Issue started again after a few days. The emails are deleted from my Outlook accounts in Office 365 and but not from my iPhone 6 or iPad. My email accounts are all Hotmail based, is this the problem?

Comment on How to fix your disabled Apple ID? by Adriana Thu, 08 Dec 2016 08:20:23 +0000 how the hell am i supposed to get an email when my email says icloud which needs the password that i forgot to open?? im sorry im not making senses right now but im panicking

Comment on Widgets Not Working in iOS 10, How-To by Lily Thu, 08 Dec 2016 03:36:47 +0000 My Weather widget shows locations but no weather information. I’ve checked location services and turned off and on again to .check but nothing?? Please help.

Comment on How to add and delete/clear reading lists on Safari on iPad, iPod and iPhone by Pat Thu, 08 Dec 2016 03:08:55 +0000 two fingers swipe to the left

Comment on How to Use Voicemail Transcripts in iOS 10 by Pam Thu, 08 Dec 2016 02:02:26 +0000 The transcription needs to be optional. Nothing but annoying! Is there any way to disable it?

Comment on How to open Mac’s .pages file format on Microsoft Windows by Chrys77 Wed, 07 Dec 2016 23:15:44 +0000 I work for a print shop, a client sent me a file w/a .pages extension. Thankfully, I simply changed the extension as per your instructions. EUREKA!

The jpg. version of the document was heavily pixelated and poor quality, but thankfully it included all the elements in a .png format. I was able to import all the pieces and re-set the typeface manually. Didn’t mind so much as I design signs, banners and t-shirts continuously here at the shop.

All in all, thanks for the tip. Thought I might’ve been stuck w/a poor file.

Comment on Server does not allow relaying email error, fix by William balmer Wed, 07 Dec 2016 19:45:47 +0000 Hi I bought a ipad air for my father and he uses it for his work he uses outlook but has his name with as default he has no patience and has been stressed sins he got it I have tried to do it buy it’s greyed out and he tries to send picture attached to email and it isn’t working can u please help me it would be much appreciated thanks in advance William Balmer

Comment on No Sound on iPhone 6S, How to fix it! by Ronald R Rankin Wed, 07 Dec 2016 19:12:48 +0000 Still not fixed what good is my Bluetooth if I have to shut it off to here sounds

Comment on How to fix iPhone / iPad backup, update & restore errors in iTunes by Uday Wed, 07 Dec 2016 16:49:31 +0000 what is the solution for error code 16 in iPhone 4?really frustrated..
many thanks.

Comment on How to fix iPhone stuck in headphones mode by Ben Wed, 07 Dec 2016 09:02:42 +0000 Just when I was about to give up after trying all of these and even began looking up my excess details for insurance, it finally worked.

Fully functioning again! THANK YOU!!

Comment on Apps “waiting”: iPad/iPhone app update stuck; fix by Elizabeth Wed, 07 Dec 2016 00:14:06 +0000 Hi Catlover (Danielle)!

It must feel awful to be in this situation. I am so sorry for this frustration. It totally sucks, so hopefully some of our strategies work for your situation.

We have a couple of additional ideas. For more info, check out this article on stuck or crashing apps

Before you start, please make sure you are signed in with the same account that made the initial app purchase.

Keep us posted if any of these tips worked for you or if you found alternative solutions. We hope the best for you and your iDevice!!!!


First, go to Settings>General>Storage & iCloud Usage. Then navigate to STORAGE section and select Manage Storage. Make sure you are in Storage and not in iCloud. Find the app in the list that is giving you problems, tap on it, and choose Delete App (highlighted in red). Confirm Delete App. Now completely shut off your iDevice, wait 20-30 seconds, and power up. Check that the problem app is not longer there. If this worked, return to the app store and download the latest version of the app. With this method, you lose any connected data. If after deleting in storage management and restarting, the app is still on the home screen but without the “waiting,” delete it again from the home screen and then go to the app store to reinstall it.

To Sum Up this method:
Settings -> General -> Storage & iCloud Usage -> Manage Storage

Another method is to connect your iPhone or other iDevice to a computer with the latest version of iTunes installed. First, connect your iDevice to your PC/Mac and open iTunes.
Click on the iDevice in the Devices list
Click on the “Apps” tab on top
Locate the app that are stuck
Click “Remove” button
Click “Apply” in lower left corner to remove the apps from the iDevice
With this method, you lose any connected data.

Now, If your apps are stuck on waiting when downloading from the cloud:
On the iPhone, go to the App Store > Updates > Purchased
You see all your apps there, click on the download from Cloud. Click each one and they start to download. Again, you need to re-install the app from the app store. And you still lose your data.

Comment on iOS Facebook: “Error Signing In”, fix by Jason Tue, 06 Dec 2016 20:35:58 +0000 tried all the reset tips for iPad – none worked. make sure date and time set to automatic…this will resolve the issue.

Comment on Apps “waiting”: iPad/iPhone app update stuck; fix by Catlover Tue, 06 Dec 2016 20:16:21 +0000 I have tried all of the above and more,mine started when I accidentally paused download.It wouldn’t play again and now it’s stuck and I can’t delete,the x won’t show up and when it does I select yes to the slide saying it will delete data yet nothing happens.does anyone know how to fix this?!?I have been on an official apple website but the advice was useless! I don’t think that anyone has a clue what’s going on,I certainly don’t!❓

Comment on iPhone / iPad: Camera not working, black screen (shutter closed) by Lisa Mon, 05 Dec 2016 17:13:31 +0000 Same thing black screen

Comment on Can’t sign in or sign up with Game Center by SK Mon, 05 Dec 2016 14:38:04 +0000 Kane, If you are on iOS 10, Try to log out and then log back in using Settings > Game Center > tap on Apple ID and Sign out.

Comment on Fix: Unable to verify Apple ID because activation / verification email is NOT sent / received by Jayson Santos Mon, 05 Dec 2016 14:09:55 +0000 Apple ID verification problem iOS 10.1

Comment on Mac OS X: How to remove .DS_Store files by alphea Mon, 05 Dec 2016 13:17:06 +0000 A HUDGE THANKS !
Have been trying to hide those files since yesterday and I’v finally find the right webpage to do it.

Comment on My Mac won’t start: How to fix white screen by Ken Mon, 05 Dec 2016 09:19:37 +0000 Only thing which worked
Replace ur chipset free of cost before dec 2016

Comment on AirPlay not working, how to fix AirPlay and AirPlay Mirroring problems by bubba Mon, 05 Dec 2016 02:24:40 +0000 Air play does not work, only a black screen appears on the tv but the sound does play out of the tv. Same issue for several devices. i.e. tablet, iPhone, and mac pro. Anyone have any solutions? This is what I have tried unsuccessfully

1. Disk Utlity repair permissions
2. Reset/ restore apple tv
3. system backup with time machine
4. router reset
5. software update
6. unplug/restart apple tv /computer

Any other ideas?