Tools, Tips and Fixes for iPhone, iPad, iPod, iOS, Apps & Mac- Apple Toolbox

April 30, 2010

Apple Quietly Releases iTunes 9.1.1.12

Apple has quietly replaced iTunes 9.1.1 with iTunes 9.1.1.12. The new release fixes an issue we reported on earlier this week, in which 128 kbps conversion occurs on every sync, meaning that several unchanged songs are needlessly converted and synchronized every time the sync process occurs, resulting in inordinately long sync times. Unfortunately, the new [...]

April 30, 2010

4 Comments

iPad 3G: AT&T Incorrectly Reports “No Data Remaining”

Some recipients of the iPad 3G (which arrived to early orderers today) report an issue in which newly established AT&T data plans display the message “There is no data remaining on your current plan. Would you like to add more data now? If you don’t add now, you can do it later in Settings” despite [...]

April 29, 2010

3 Comments

Mac OS X: Badly Behaving Flash; Fixes

Adobe’s Flash has been widely heralded as the leading cause of crashes under Mac OS X; anecdotal and quantifiable (in the form of aggregated crash reports) support this claim. It’s also been blamed for poor battery life on portables, CPU hogging and other maladies. Disabling the plug-in and running it on a per-case basis can [...]

April 28, 2010

1 Comment

iTunes 9.1.1: Syncs Unchanged Songs (128 kbps Conversion Every Time)

UPDATE: Apple has now released iTunes 9.1.1.12, which resolves this issue. —– Although Apple says that iTunes 9.1.1, released yesterday, “addresses issues with converting songs to 128 kbps AAC while syncing,” several users are experiencing an issue in which 128 kbps conversion occurs on every sync, meaning that several unchanged songs are needlessly converted and [...]

April 28, 2010

40 Comments

MacBook Pro (April 2010): Frequent Stalls/Hangs Caused by Hard Drive Issue

Several users of newly released MacBook Pro (April 2010) models reported frequent stalls/hangs, accompanied by the spinning beach ball progress indicator, under varying conditions. The problem appears to be hard drive-related, and occurs most frequently with the standard 320 GB 5400 RPM drive, but is also occurring with the 5400 500GB and 7200 500GB drives. [...]

April 27, 2010

0 Comments

iTunes 9.1.1 Released; May Fix Some Slow Sync Issues

Apple has released iTunes 9.1.1, which includes the following enhancements (from Apple’s release notes): Addresses several stability issues with VoiceOver Addresses a usability issue with VoiceOver and Genius Mixes Addresses issues with converting songs to 128 kbps AAC while syncing Addresses other issues that improve stability and performance The resolution to an issue with converting songs [...]

April 27, 2010

1 Comment

Mac OS X 10.6.3: Mouse Clicks Not Recognized

Some users have reported an issue in which their Macs no longer recognize mouse clicks from some USB mice after the Mac OS X 10.6.3. The problem may occur at random or after the Mac is woken from sleep. Possible fixes Clear kernel caches. Some users have also reported at least temporary respite from this [...]

April 27, 2010

5 Comments

iPhone Wi-Fi Broken After OS 3.1.3 Update; Freezer Trick?

A number of users report an inability to connect to Wi-Fi networks after the iPhone OS 3.1.3 update. The problems usually fall into one of the following categories, or a combination thereof: Wi-Fi completely inaccessible; option is grayed out in Settings. No networks can be found Cannot connect to found networks Signal repeatedly drops As [...]

April 26, 2010

37 Comments

iPad Camera Connection Kit: “USB Device not supported”

Some users of the new iPad Camera Connection Kit have reported receiving the error message “USB Device not supported,” after connecting a camera or SD Card adapters. This problem appears to be caused by the lack of a DCIM folder on the SD card. To remedy this issue, simply insert your SD card into an [...]

April 26, 2010

6 Comments

Mac OS X 10.6.3: Mouse/Keyboard Freezes Continue; More Fixes

Users continue to experience intermittent mouse/keyboard freezes and/or system stalls after the update to Mac OS X 10.6.3. The issue is typified by the cursor freezing in place, or text input becoming suddenly interrupted then catching up a few seconds later, and is covered in our Mac OS X 10.6.3 troubleshooting guide. Recent anecdotes from [...]