Tag Archives: app problem

App not working: How to troubleshoot your App purchased from the App Store

March 1, 2012

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If you are having problems with an app (e.g., app not responding, not opening, closing unexpectedly or freezing etc.) that you downloaded from the App Store, try the following tips to troubleshoot your issue: Make sure that the app is compatible with your iOS. If not, you may want to update your device (iPad, iPhone, [...]

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How to report a problem for an iPhone/iPad/iPod Touch App

March 1, 2012

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You bought an app but it did not work properly on your device. You can easily report problems with your iTunes Store purchases via the iTunes Store. Here is how: Launch iTunes > Choose Store > Sign in. Store > View My Account > Purchase History then Click the Report a Problem button. Fill out [...]

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