Apple Toolbox

You can send a paid app to someone as a gift. To use this feature, open the App Store app on your iOS device (iPad, iPhone or iPod touch).  Here is how: Once you have found the app that you would like to gift, tap the share icon: Tapp the Gift icon: Sign in with your [...]

Several users have reported that a error message that prevent users from buying/downloading/updating apps. The error message is: Account Not In This Store. Your account is not valid for use in the … Store. You must switch to … Store before purchasing ( Your account is not valid for use in the Canadian Store. You must switch [...]

Several users have reported that they are unable to update their apps. Users have further reported that they receive the alert message “You can not update this software since you have not owned the major version of this software.” Follow the steps below to troubleshoot this issue: Try to update  every single applications individually; instead of updating [...]

Several users have reported that they receive the alert message ”An unknown error has occurred” when they try to connect to the App Store on their iOS devices, iPad, iPad mini, iPhone or iPod touch.Follow the steps below to troubleshoot this issue. Please after performing each step, test to see if your problem is solved: Make sure [...]

Several users have reported that App Store is not working, specifically they are receiving “too many HTTP redirects” error messages. If you are completely unable to access the App Store on your iOS device; follow the instructions below. After performing each step, please test to see if the issue is resolved. Force the App Store app to [...]

Several users have reported that the App Store has not been showing updates properly, meaning that, although a badge indicates that there are updates available, the App Store says “Apps Are Up to Date” How to fix: You need to completely close the App Store app. To do that, double press your home button, tap [...]

Several users have reported that the App Store on the iPad/iPhone/iPod touch crashes when users try search, download or update apps. If you are having this problem, try the following: Completely close the App Store by double pressing the home button, holding down the App Store icon until it wiggles and then tap the red [...]

This short article describes how to turn Genius for Apps on or off. This is a feature that will help you discover new apps based on app purchases you’ve made. This feature is especially useful considering there are more than 600,000 apps available.  If you want to enable or disable this feature, read more: To enable [...]

Several users have reported that they are unable to connect to the iTunes and/or App Store. They are getting “Cannot Connect to iTunes Store” errors preventing them from buying, downloading and updating their apps. Fix: There may be many reasons for this problem. For instance, you may have an internet connection issues or Apple servers [...]

All of your purchased/downloaded (even if you deleted them from your device) apps can be found via the App Store app if you want to re-download them. Your apps will show in the “Purchased” tab on the App Store (please see this article for more info). Several users have reported that all previously purchased/installed apps [...]