Apple tussles with Google for exclusive game titles, but won’t offer monetary rewards

Apple Inc. is apparently fighting an interesting war with Google regarding game titles. According to a report by the Wall Street Journal, there is increasing competition between Apple and Google to secure exclusive game titles for their respective Mobile Operating Systems. Game developers have been approached with special incentives in lieu of ensuring they develop […]

How to get a refund from your app or report a problem with your app purchase

Do you want a refund for an iTunes or App Store purchase (e.g. books, movies, apps or TV shows)? Apple’s terms and conditions say “all sales and rentals of products are final.” This means that Apple does not offer refunds.  But Apple may make exceptions if you have a valid reason. Apple’s policy states that: “If a […]

Yet another reason to make sure your iPhone is backed up

Researchers slip a malware infected app past Apple right into the App Store. This article, not intended to scare anyone, gives you a solid reason to back up your iPhone/iPad/iPod before installing apps from the app store.  I have personally had two recent experiences that backs up this idea.  Both on my iPhone and my wife’s […]

How to gift an app

You can send a paid app to someone as a gift. To use this feature, open the App Store app on your iOS device (iPad, iPhone or iPod touch).  Here is how: Once you have found the app that you would like to gift, tap the share icon: Tapp the Gift icon: Sign in with your […]

Account not in this store. Your account is not valid for use in the … store

Several users have reported that a error message that prevent users from buying/downloading/updating apps. The error message is: Account Not In This Store. Your account is not valid for use in the … Store. You must switch to … Store before purchasing ( Your account is not valid for use in the Canadian Store. You must switch […]

“You can not update this software since you have not owned the major version of this software” error fix

Several users have reported that they are unable to update their apps. Users have further reported that they receive the alert message “You can not update this software since you have not owned the major version of this software.” Follow the steps below to troubleshoot this issue: Try to update  every single applications individually; instead of updating […]

App Store: “An unknown error has occurred”; can’t connect to the App Store

Several users have reported that they receive the alert message “An unknown error has occurred” when they try to connect to the App Store on their iOS devices, iPad, iPad mini, iPhone or iPod touch.Follow the steps below to troubleshoot this issue. Please after performing each step, test to see if your problem is solved: Make sure […]

App Store show “too many HTTP redirects” error; fix

Several users have reported that App Store is not working, specifically they are receiving “too many HTTP redirects” error messages. If you are completely unable to access the App Store on your iOS device; follow the instructions below. After performing each step, please test to see if the issue is resolved. Force the App Store app to […]