Apple Toolbox

We previously reported on an issue in which users sers have reported weak Wi-Fi signals and/or inordinately slow transfer speeds. In these cases, users report fast connection and throughput from Macs, PCs and other devices connected to the same Wi-Fi network, but significantly degraded speeds and/or fluctuating signal strength on the iPad or iPhone. In [...]

Some users report significant data usage due to unknown causes, or seemingly excessive usage when performing tasks such as checking e-mail (one user reports the transfer of more than 1 MB of data even when no new messages are received). A number of users report inexplicable, massive data transfers in the middle of the night, [...]

Several users have experienced an issue in which iPhone 4′s FaceTime feature does not work after a phone number is ported from Sprint, Verizon or T-Mobile to AT&T. Users experiencing this problem may receive the error message “(name of user) not available for FaceTime.” Fix This issue can generally be resolved by restoring, but not from [...]

Wondering if you’re eligible for an AT&T subsidized upgrade to the iPhone 4? You can find out in 10 seconds or less by dialing the following on your keypad, then pressing “Call”: *639# You’ll receive a text message back that states your eligibility, e.g.: “As a valued customer, we can offer you an upgrade with [...]

AT&T will apparently continue to sell 16GB and 32GB iPhone 3GS models after the iPhone 4 debuts on June 24th. According to a press release: “AT&T said it would also offer current iPhone 3GS 16GB and 32GB models at new, lowered price points of $149 (16GB) and $199 (32GB), with a two-year term commitment plus [...]

As noted by a number of users on AT&T’s discussion form, AT&T’s iPad 3G plan will not accept a PO Box address for activation. As described by one poster: “When I enter all the information on my iPad for the AT&T wireless plan such as my PO Box number it tells me to enter my [...]

Some recipients of the iPad 3G (which arrived to early orderers today) report an issue in which newly established AT&T data plans display the message “There is no data remaining on your current plan. Would you like to add more data now? If you don’t add now, you can do it later in Settings” despite [...]