Apple Toolbox

Several people have reported Safari crashes constantly after updating iOS 5 on iPad. Fix: Try clearing Safari’s History, Cookies, and Cache. Turn off bookmarks sync in iCloud, if it has been on. Previously reported fixes Turn off AutoFill: Go to Settings > Safari > AutoFill and turn all options off. Close unused Safari windows. Reboot (hard reset). [...]

Some users have reported an issue in which Mac OS X 10.6.5 and 10.6.6 show increased kernel panics under normal operating circumstances. Bad RAM It appears that, in at least some cases, this issue is due to faulty memory modules that operated properly under previous iterations of Mac OS X 10.6.x, but exhibit issues under [...]

Several users have reported an issue in which the Videos or iPod apps crash when attempting to playback movies on the iPhone or iPad. Fix: Reset all settings. On your iPhone or iPad select Settings, then Reset, then Reset All Settings. This will result in the loss of data created since your last backup, but [...]

If you are experiencing significant issues, including crashes, problems syncing or importing CDs after the update to iTunes 10.1, you may resort to downgrading to iTunes 10.0. To do so, follow these instructions. Mac: If you have a Time Machine backup, simply use it to restore iTunes 10. Otherwise, follow these instructions: First, delete the [...]

A number of users have reported crashes (unexpected quits) after updating to iTunes 10.1. The crashes can occur when users attempt to access movies, Ping or other components. The crashes may also occur as soon as iTunes 10.1 launches or during sync. Fix Reinstall Mac OS X Combo Updater. Download and reinstall either the Mac [...]

Some users have reported that the iPhone or iPad’s Photos app crashes or freezes, either right after it is opened or when scrolling through a large list of pictures Fixes 4 Rs. This problem may be resolved by following the first three of the 4 Rs, as described in ouriPhone 4 troubleshooting guide. This list of [...]

Several users have reported an issue in which iTunes 10 crashes when click on the Apps tab of the sync pane. Fix: Make sure there are apps on the first screen. In most cases, this issue can be solved by simply ensuring that the first screen of apps is not blank, i.e. it must contain [...]

Some users have reported an issue in which iTunes 10 for Mac OS X crashes on launch. There are a few potential causes for this issue, and corresponding fixes. Remove third-party add-ons. Start iTunes in safe mode by holding down the Option and Command keys (Mac) or the Shift and Control keys (Windows) while launching [...]

We previously reported on an issue in which the iPhone repeatedly reboots in the middle of phone calls. Afflicted users reported that the phone simply restarts anywhere from 1 to 5 to 10 minutes into calls. Previously noted fixes include resetting network settings and restoring in DFU mode, as described in the 4 Rs of [...]

A handful of users have reported that Safari 5.0.1 crashes upon launch. There are a number of potential fixes for this issue, including: Delete cache folder Navigate to ~/Library/Caches (this is the Library folder inside your user folder), and drag the folder com.apple.Safari to the trash. Quit then relaunch Safari. Reset Safari Although you’ll lose [...]