Several users have reported that they are having issues connecting FaceTime video calls. Specifically FaceTime users details that FaceTime crashes to a blue screen, which is followed by a reboot (restart) after updating to iOS 8. Fix: Update your device (iPhone, iPad, iPod touch) to the latest iOS version (Settings > General > Software Update). Restart […]
We are currently receiving a lot of user complaints that FaceTime is not functioning properly. Users are reporting connection problems and call failing problems leaving them unable to make video calls. As of now, Apple’s system status page shows that FaceTime is not down. However if you are having issues, please see our troubleshooting articles: […]
This article describes basic troubleshooting tips for fixing FaceTime for Mac if it is not working properly. Via FaceTime you place video calls or receive calls from other iOS (iPad, iPhone, iPod) or OSX (Mac) users via Wi-FI or cellular networks. The tips we describe here will help you address the most common problems, such as: FaceTime […]
Several users have reported that they have been receiving “Poor Connection. The video will resume automatically when the connection improves” and “Connection lost” error messages when using the FaceTime app. Users have also reported that this issue started after they updated to iOS 6. If you experience this issue, please try the following tips to […]
Several people have reported an issue in which making or receiving a FaceTime call fails on their iPad, iPhone and iPod Touch. Notes: FaceTime is not available in every country. Make sure FaceTime is enabled: Settings > FaceTime. Ensure that camera and FaceTime are not disabled in Settings > General > Restrictions. Make sure that […]
FaceTime, Apple’s one-on-one video calling feature, enables you to do video calls with another FaceTime user over a Wi-Fi connection. For most FaceTime users, FaceTime is relatively simple and just works. However, you may still experience problems with FaceTime. This article outlines basic FaceTime troubleshooting tips. First off all please note that FaceTime is not available […]
FaceTime is not available in all countries. It is blocked and you will not be able to get it via iOS updates. The best solution is to buy from a country where FaceTime is supported. However, there are some disadvantages of this option. Please read this Q & A to learn more.