Apple Toolbox

Apple retail locations across the country still have lines in excess of several hours, pushing some users with iPhone 4 reservations outside of store closing time (i.e. stores will close before users can purchase their reserved phones). For these customers, Apple is issuing claim checks allowing pickup if reserved iPhones tomorrow, June 25 (reservations were [...]

The FaceTime video call feature offered by the iPhone 4 may not work on Wi-Fi networks with certain firewall settings. Fix This problem can generally be resolved by opening the following TCP ports: 53 80 (normally open anyway for web) 443 4080 5223 and the following UDP range: 16399-16472 For most routers, these settings can [...]

Several new iPhone 4 purchasers have noted an issue in which the device loses signal reception and network speed when it is held in a certain manner–specifically when the phone is gripped on the sides near the bottom of the device, where the small seams (black bars) are. Here are two YouTube videos demonstrating the [...]

Although many iPhone users experience better battery life after the iOS 4.0 update, a number of users have reported decreased battery life after updating. A sampling of reports from Apple’s Discussion boards: shafeen: “Losing about 1% battery life every few minutes.” Graham Powell1: “Upgraded 3G last night and bettery useage is through the roof. Getting less [...]

Users continue to experience difficulty pre-ordering the iPhone 4 through the AT&T and Apple websites, as Web servers appear to be crushed by demand for the new device. However, users are experiencing almost instantaneous success in reserving the iPhone 4 for in-store pickup using the newly released Apple Store iPhone app. The app allows you [...]

UPDATE: Some users have had success using the Apple Store iPhone app to reserve the iPhone 4 for pickup. ——- A number of users are experiencing difficulty pre-ordering the iPhone 4, as Apple and AT&T servers appear to be crushed by demand for the new device. Users attempting to pre-order from the online Apple Store [...]

At approximately 10:30 PM PST on June 14, the online Apple Store began to display the familiar “We’ll be back soon; We are busy updating the store for you and will be back shortly” message, which indicates that the ability to pre-order iPhone 4 is nigh. Reports from readers who have spoken with representatives at [...]

Wondering if you’re eligible for an AT&T subsidized upgrade to the iPhone 4? You can find out in 10 seconds or less by dialing the following on your keypad, then pressing “Call”: *639# You’ll receive a text message back that states your eligibility, e.g.: “As a valued customer, we can offer you an upgrade with [...]

Although Apple explicated the iPhone 4′s biggest new features (A4 processor, “retina” display, gyroscope, front-facing camera, increased battery life,  etc.), a few important albeit less-sexy features are also included in the model. New HSDPA spectrum support. The iPhone 4 includes quad-band rather than tri-band HSPA connectivity. This means that the new iPhone runs on an [...]