Several users have reported an issue in which iOS devices (iPhone, iPad and iPod) do not appear in the left-hand device pane in iTunes 9.2.x. Consequently, the user cannot sync or otherwise interact with the device. Fixes Mac Update to iTunes 9.2.1. Available http://www.apple.com/itunes/. Reinstall Apple Mobile Device Service. As described in this knowledge base [...]
Tag Archives: iTunes 9.2
iTunes 9.2.x: Cannot Change Genre; Fix
July 22, 2010
Some users have reported an issue in iTunes 9.2.x in which the genre cannot be changed. Users experiencing this problem report that, after attempting to change the genre from the “Get Info” window, the field is blank and the changes do not stick. Fix This problem can generally be solved by converting ID3 tags to [...]
iTunes 9.2: Gray Screen When Trying to Watch Videos
June 21, 2010
Some users have reported an issue in which videos purchased from the iTunes store will not play properly after the update to iTunes 9.2, displaying only a gray screen. In many cases, users are asked for authorization when attempting to play these videos, only to receive a message stating that the computer is already authorized. [...]
iTunes 9.2: “The iPhone cannot be synced. A duplicate file name was specified.”
June 17, 2010
Some users have reported an issue in which iPhones fail to sync with iTunes 9.2. In these cases, sync attempts result in the error message “The iPhone (name) cannot be synced. A duplicate file name was specified.” This problem may be accompanied by duplication of music and other media files. Fixes There are two potential [...]
iTunes 9.2 Sync Problems (Won’t Sync, Slow); Fixes
June 17, 2010
A number of users have reported problems syncing iPhones, iPads and iPods after the update to iTunes 9.2. In some cases, the computer freezes or stalls when one of these devices is connected; in other cases the device is not recognized by iTunes; and in yet other cases, the sync process is extremely slow. Run [...]
Can’t Install iTunes 9.2: Fix
June 17, 2010
Some users are unable to install iTunes 9.2, receiving a message indicating that an error has occurred and installation could not continue. Fix Delete iTunesX.pkg. In many cases, this issue can be resolved by navigating to /Library/Receipts/ then deleting the file iTunesX.pkg (note that this is the Library folder at the root level of your [...]
iTunes 9.2 Released
June 16, 2010
Apple has released iTunes 9.2, which includes the following enhancements: Sync with iPhone 4 to enjoy your favorite music, movies, TV shows, books and more on-the-go Sync and read books with iPhone or iPod touch with iOS 4 and iBooks 1.1 Organize and sync PDF documents as books. Read PDFs with iBooks 1.1 on iPad [...]





July 27, 2010
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