Apple Toolbox

iPhone has a built-in voice memos app. With this app, you can store voice memos on your iPhone and transfer them to your computer. iTunes will transfer voice memos once you enable that setting. Several users have reported that some voice memos are not showing up in iTunes when they connect their iPhones. If you are having [...]

Several users have reported they were unable to active their iPhones after a restore or update process (e.g.”Erase All Content and Settings”). They further reported they received this error: ”We’re sorry, we are unable to continue with your activation at this time”.  If you are having this problem, please try the following tip to resolve your iPhone [...]

Several users have reported that they are unable to update their apps. Users have further reported that they receive the alert message “You can not update this software since you have not owned the major version of this software.” Follow the steps below to troubleshoot this issue: Try to update  every single applications individually; instead of updating [...]

iTunes Home Sharing lets you share your iTunes library (music, movies, TV shows, apps etc.) wirelessly over your home network with another computer, Apple TV, or any iOS device such as an iPad or iPhone. In some cases, users have experienced issues with Home Sharing (e.g. Home Sharing not showing up in iTunes). This guide [...]

You may get an error message from iTunes saying “This movie requires QuickTime, which is not supported by this version of iTunes.” This is because iTunes 10.4 or later on OS X Lion opens by default in 64-bit mode, while older media files are not compatible with 64-bit mode and can only run in 32-bit [...]

iTunes Match, active in the USA since November 2011 and later on in many more countries, is a perfect extension and combination of Apple services: iTunes as the library and iCloud as the storage service. This (paid) service gives the subscriber a lot of advantages for a relatively small amount. What is iTunes Match? iTunes [...]

Several people have reported that iTunes could not finish the back up process and gave this error message: iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone OR backup session failed. To fix this problem, simply delete your corrupt backup files by opening iTunes Preferences ( Windows: [...]

Several users have reported that when they attempt to create an iPad, iPhone, or iPod touch backup, they get the following error message: iTunes could not back up the iPad/iPhone/iPod because an error occurred. Fix: Try each step until you resolve your issue: Restart your computer. Make sure you have the latest version of iTunes [...]

Several users have reported that they received the following error message when they launch iTunes and try to update iMatch running on Windows OS: Please sign in again. iTunes Match has encountered an error.  Please choose Sign Out and then Sign In from the iTunes Store Menu Fix: Right click on your iTunes icon and [...]

It is important that you know your options for backing up your device. If you are running iOS5; iCloud and iTunes can back up your data on iPhone, iPad, or iPod touch. The back up includes purchased music, TV shows, apps, and books, photos, videos, app data, messages, ringtones etc. Back Up With iCloud Apple [...]