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A number of users have reported an issue in which all videos, including movies purchased from the iTunes store and other media, are missing after a sync with iTunes. Oddly, some users have reported that the videos return after repeated sync attempts. Potential Fix Sync with nothing, then everything. In iTunes, select your iPad from [...]

Some users have reported an issue in which videos purchased from the iTunes store will not play properly after the update to iTunes 9.2, displaying only a gray screen. In many cases, users are asked for authorization when attempting to play these videos, only to receive a message stating that the computer is already authorized. [...]

A number of iPhone users have reported loss of cellular data access (3G or EDGE) after the update to iOS 4.0. Fixes Reset all settings. Try this first. On your iPhone, select Settings, then Reset, then Reset All Settings. This will result in the loss of data created since your last backup, but may solve [...]

Several users have reported an issue in which the  iPhone and iPod touch become indefinitely stuck on the backup phase of the iOS 4.0 Update. Other users report that the backup process is inordinately slow after the update, taking up to 3 hours in some cases. Fixes Disable network connection. In some cases, simply disabling [...]

Some users have reported an issue in which iTunes stalls on the “One Moment Please connecting to the iTunes store” screen and never proceeds past that point. It appears that, in most cases, this issue involves a problem with Parental Controls. Fix As discovered by Apple Discussions poster CommanderT, this problem can usually be solved via the [...]

Apple has quietly replaced iTunes 9.1.1 with iTunes 9.1.1.12. The new release fixes an issue we reported on earlier this week, in which 128 kbps conversion occurs on every sync, meaning that several unchanged songs are needlessly converted and synchronized every time the sync process occurs, resulting in inordinately long sync times. Unfortunately, the new [...]

Apple has released iTunes 9.1.1, which includes the following enhancements (from Apple’s release notes): Addresses several stability issues with VoiceOver Addresses a usability issue with VoiceOver and Genius Mixes Addresses issues with converting songs to 128 kbps AAC while syncing Addresses other issues that improve stability and performance The resolution to an issue with converting songs [...]

The iPad may be slow to start syncing (after the “Apply” button is pressed) or cancel syncing (by sliding to cancel on the device itself). Syncing itself can also take an inordinately long time relative to the data being transferred. As described by Apple Discussions poster Randy Bisig: “When I plug in the iPad or [...]

A few users have reported an issue in which the iPad does not show up under the “My Devices” list in iTunes 9.1. If you are experiencing this issue, try switching the iPad to a different USB report or turning the iPad off then back on again. Also, try leaving your iPad connected to your [...]

iTunes 9.0.3 and 9.1 may crash on launch after the Mac OS X 10.6.3 update is applied. It appears that this problem is caused by the absence of files removed from Flip4Mac by Monolingual, a tool for deleting extraneous languages from Mac OS X. As such, if you’ve run Monolingual on your Mac and have [...]