Apple Toolbox

You may have accidentally added a wrong keyboard or you may have no need for your international keyboard and you want to turn off a keyboard. Although adding a new keyboard is pretty straight forward, deleting is not.  To disable an international keyboard that you added, tap Settings > General > International > Keyboards. There [...]

Some users have reported poor performance after the update to iOS 4.2.1. These users report delays in opening apps, switching between apps. They also report that the keyboard is slow to appear when beginning to enter text. Fixes Perform a “hard reset.” Hold down the sleep/wake and home buttons simultaneously for roughly 15-20 seconds, until [...]

iPhones and iPod touches may repeatedly trigger the wrong keys when the emoticon add-on Emoji is installed. Users experiencing this issue may find that even the previews of individual keys (which can be viewed by holding a character on the iOS keyboard) are wrong. This problem can generally be resolved by disabling or uninstalling Emoji. [...]

A number of users have reported an issue in which the iPhone’s onscreen keyboard is seemingly less accurate under iOS 4 than it was under previous iterations of the software. A sampling of reports from Apple’s discussion boards: mynameisbren: ”Directly after updating to iOS4, the alignment of my touchscreen seems to be a little off. When [...]

Apple has released Mac OS X 10.6.4 in both standard and server editions. The update includes the recently released Safari 5.0 and fixes a number of issues we have documented with the Mac OS X 10.6.3 release. Among the highlighted improvements: resolve an issue that causes the keyboard or trackpad to become unresponsive resolve an [...]

Users continue to experience intermittent mouse/keyboard freezes and/or system stalls after the update to Mac OS X 10.6.3. The issue is typified by the cursor freezing in place, or  text input becoming suddenly interrupted then catching up a few seconds later, and is covered in our Mac OS X 10.6.3 troubleshooting guide. Previously mentioned fixes include removing [...]

Earlier this week, we noted that the forthcoming Mac OS X 10.6.4 includes new IOUSB files that resolve the freezes/stalls under most circumstances. We expect this update to be released later this month. Now Apple has apparently addressed the keyboard and mouse freeze/stall issues directly in Mac OS X 10.6.4 pre-release notes. The release notes [...]

Users continue to experience intermittent mouse/keyboard freezes and/or system stalls after the update to Mac OS X 10.6.3. The issue is typified by the cursor freezing in place, or  text input becoming suddenly interrupted then catching up a few seconds later, and is covered in our Mac OS X 10.6.3 troubleshooting guide. Factors that can exacerbate [...]

Users continue to experience intermittent mouse/keyboard freezes and/or system stalls after the update to Mac OS X 10.6.3. The issue is typified by the cursor freezing in place, or  text input becoming suddenly interrupted then catching up a few seconds later, and is covered in our Mac OS X 10.6.3 troubleshooting guide. Recent anecdotes from [...]