Apple Toolbox

Several people have reported that they could not sync Notes from an iPad to an iPhone, even though iCloud is turned on in settings. Fix: Delete the iCloud account in the iCloud settings on your iPad Turn your iPad iCloud settings off and on and sign in with your Apple ID Turn off Notes in [...]

Several people reported that their purchased ringtones became unavailable after updating to iOS 5. They further elaborated that the ringtones appeared to have synced as usual but did not appear on their iPhones. Fix: What can be done to counter this is to uncheck ‘Sync ringtones’ in iTunes. Then, sync your iPhone, recheck ‘Sync ringtones’ [...]

Several iPad users have reported getting “The iPad cannot be synced. The required file cannot be found” error message when syncing photos while everything else syncs successfully. Fix When transferring photos to an iPhone or iPad, the process creates a file called “iPod Photo Cache”. If the cache gets corrupted for whatever reason, the error [...]

Several users have reported a problem that their Wi-Fi sync is not working in iOS 5. They further stated that the “Sync Now” (Settings, General, iTunes Wi-Fi Sync) button is grayed out and below it says “Sync will resume when <computer name> is available.” How to fix Verify system requirements (iOS 5 or later & [...]

Some users have reported that iPod Touch / iPhone would not sync with iTunes and gave this error: “…cannot be synced. An unknown error occurred (13019)”. To try to solve this issue, try the following steps: Please update to the latest version of iTunes. If updating to latest version of iTunes does not resolve the [...]

Some users have reported an issue in which contacts and calendars from MobileMe do not sync to iPhones, iPads and iPod touches after the update to iOS 4.2. Fixes. Turn MobileMe contact and calendar syncing off then back on. Disable both contact and calendar syncing, then re-enable them. This may result in a proper sync [...]

If you are experiencing significant issues, including crashes, problems syncing or importing CDs after the update to iTunes 10.1, you may resort to downgrading to iTunes 10.0. To do so, follow these instructions. Mac: If you have a Time Machine backup, simply use it to restore iTunes 10. Otherwise, follow these instructions: First, delete the [...]

A number of users have reported crashes (unexpected quits) after updating to iTunes 10.1. The crashes can occur when users attempt to access movies, Ping or other components. The crashes may also occur as soon as iTunes 10.1 launches or during sync. Fix Reinstall Mac OS X Combo Updater. Download and reinstall either the Mac [...]

Some users have reported an issue in which the iPad won’t charge when connected to a wall outlet using the included 10W power adapter, or will not appear in iTunes when connected to a Mac or Windows computer. If you are experiencing this issue, try switching the iPad to a different USB report or turning [...]

Some users have reported an issue in which various media, such as movies, music and podcasts, ostensibly sync to the iPhone, iPod or iPad but fail to show up on the device after the sync process. Fixes Connect to a different computer. Some users have found temporary respite from this issue by connecting their iOS [...]