Apple Toolbox

One question we get asked frequently is, “what’s the difference between iOS backup and syncing?” . This short article explains the difference between the two: sync and backup. So what is the difference between doing a backup and doing a sync with iTunes on your computer for your iPad, iPod  or iPhone? Basically sync may mean [...]

You can sync your device, iPad, iPhone or iPod running iOS 5 or later,  automatically or manually over Wi-Fi wirelessly. If you are experiencing Wi-Fi sync problems (e.g. wireless sync stopped working, poor performance, ), please refer to the following tips: Make sure that your iOS device and iTunes are up to date. Make sure Wi-Fi [...]

Managing your schedule can be difficult especially if you are using multiple devices. Apple makes this process very easy. You can wirelessly “sync” your data between your devices using iCloud. This means that by entering a new event on one of your iOS devices or Mac, you calendar will be updated on all of your [...]

Several users have reported that their Safari bookmarks have disappeared. Users have also reported that Safari bookmarks do not appear to be syncing properly. If you’ve suddenly lost your bookmarks, or your bookmarks are not syncing, try closing the Safari app. To do so: Double press the home button. Recently used apps will appear on [...]

Several users have reported an authorization issue in which they receive an error message when they try to transfer their iTunes Store purchases from iTunes to their iPad. The error message is “[Purchase file name] was not copied to the iPad because you are authorized to for it on this computer.” Here is how to [...]

If you own an iOS device or even just a smartphone, then it’s fair to conclude that you want a mobile workstation, or at least a way to access the internet on-the-go. More than the games, music, or other applications, you will find your iOS device’s value through its ability to access information that you [...]

Several people have reported that they could not sync Notes from an iPad to an iPhone, even though iCloud is turned on in settings. Fix: Delete the iCloud account in the iCloud settings on your iPad Turn your iPad iCloud settings off and on and sign in with your Apple ID Turn off Notes in [...]

Several people reported that their purchased ringtones became unavailable after updating to iOS 5. They further elaborated that the ringtones appeared to have synced as usual but did not appear on their iPhones. Fix: What can be done to counter this is to uncheck ‘Sync ringtones’ in iTunes. Then, sync your iPhone, recheck ‘Sync ringtones’ [...]

Several iPad users have reported getting “The iPad cannot be synced. The required file cannot be found” error message when syncing photos while everything else syncs successfully. Fix When transferring photos to an iPhone or iPad, the process creates a file called “iPod Photo Cache”. If the cache gets corrupted for whatever reason, the error [...]

Several users have reported a problem that their Wi-Fi sync is not working in iOS 5. They further stated that the “Sync Now” (Settings, General, iTunes Wi-Fi Sync) button is grayed out and below it says “Sync will resume when <computer name> is available.” How to fix Verify system requirements (iOS 5 or later & [...]