Apple Toolbox

iPhones and iPod touches may repeatedly trigger the wrong keys when the emoticon add-on Emoji is installed. Users experiencing this issue may find that even the previews of individual keys (which can be viewed by holding a character on the iOS keyboard) are wrong. This problem can generally be resolved by disabling or uninstalling Emoji. [...]

Several users who are dissatisfied with the new iTunes interface or other enhancements, or are experiencing problems with third-party add-ons or other issues may seek to downgrade to iTunes 9.2.1. Here’s the procedure: Mac: If you have a Time Machine backup, simply use it to restore your iTunes 9.2.1. Otherwise, follow these instructions: First, delete [...]

Users continue to experience seemingly random crashes under the newly released Safari 5.0. In culling a few readers’ crash reports, it appears that APE (Application Enhancer) add-ons may be to blame for at least a portion of the crashes. As such, you may need to temporarily uninstall the APE system completely. Here are the instructions [...]

As a last resort to crashing and performance issues with Safari 5.0, you can downgrade to Safari 4.0.5. Unfortunately, although Apple maintains a Safari 4.0.5 download page, the Safari 4.0.5 installer installer will not run once Safari 5.0 is installed, stating that an older version of Safari cannot be installed over a new one. To [...]