Apple Toolbox

Mac OS X is almost always very stable, but sometimes you may encounter an app that is not so stable. Some apps may become frozen, unresponsive, or stuck. This short tip explains how to force an application to quit.  Note that when you force close an application, any unsaved changes may not be saved.  So [...]

Several users have reported that their iPhone (or iPad, iPod Touch) shuts off by itself and they are unable to turn on and/or charge their device. Here are some tips to resolve this issue. Please try each step until the issue is resolved: Check that your battery is not completely drained. Charge your device for [...]

Apple has released Mac OS X 10.6.4 in both standard and server editions. The update includes the recently released Safari 5.0 and fixes a number of issues we have documented with the Mac OS X 10.6.3 release. Among the highlighted improvements: resolve an issue that causes the keyboard or trackpad to become unresponsive resolve an [...]

Users continue to experience intermittent mouse/keyboard freezes and/or system stalls after the update to Mac OS X 10.6.3. The issue is typified by the cursor freezing in place, or  text input becoming suddenly interrupted then catching up a few seconds later, and is covered in our Mac OS X 10.6.3 troubleshooting guide. Factors that can exacerbate [...]