• Skip to primary navigation
  • Skip to content
  • Skip to primary sidebar
  • Skip to footer

AppleToolBox

Tools and Fixes for Mac, iPad, iPhone & iPod

Search posts

  • Forums
  • Contact

CONNECT WITH US

CATEGORIES

  • All
  • iPhone
  • iPad
  • Mac/MacBook
  • Apple Watch
  • How-To’s
  • Reviews

SITE

  • Home
  • About Us
  • Forums
  • Contact

Search posts

You are here: Home / How-to / Can’t scroll down in Safari on iPad / iPhone / iPod Touch
Safari Problems

Can’t scroll down in Safari on iPad / iPhone / iPod Touch

By SK 8 comments Last updated February 5, 2019

Most people know that to scroll around a web page you need to drag up, down, or sideways with your finger. However, sometimes HTML frames are used to allow for multiple “.html” documents to be displayed inside of one web page (see the PDF doc in the frame below). Many times these frames are embedded in a web page and you need to be able to scroll down to see the full content (e.g. lists, forms etc) of the frame instead of the whole page.

Contents

  • 1 Read The Most Recent Articles on Safari
  • 2 To overcome this issue, try this:
  • 3 iOS 12 and Safari Freezing Issue on iPad and iPhone
  • 4 Related Posts:

Read The Most Recent Articles on Safari

2018/2019 saw an increased integration of Safari and icloud keychain, which allowed users to save their Passwords and change behavior for auto-fill with strong passwords.

  • How To Remove a Website from Safari’s ‘Never Save’ Password Setting

In 2019, we also saw an increase of instances where users found that their Safari was being re-directed to Bing due to malicious activity. Here is how you can take care of this re-direct issue.

  • How to Fix Safari Getting Redirected to Bing malware issue
  • Safari Unresponsive or Frozen, How-To Fix
  • How to Get Rid of Safari Pop-up scams

On your iOS device, if you use just one finger to scroll down, the whole page will scroll down instead of just the frame. If you want to scroll within a frame on a webpage instead of the whole page, you will need to use two fingers inside the frame. This is primarily due to the fact that the website you are visiting has some poorly designed design elements (CSS, HTML 5, JavaScript etc.), thus Safari cannot render them properly.

To overcome this issue, try this:

  • DON’T DRAG IT. Just tap on the part of the inside scroll bar you want to go to
  • Disable JavaScript in Safari by tapping tap Settings > Safari. You can also search for javascript in the Settings search bar and locate this.
  • Try double tapping on either side of the screen at edges
  • Use a two finger press inside the window that you’re trying to scroll and move them up or down simultaneously. Or pinch your thumb and forefinger together and move it up or down

Also, look for a gray bar at the bottom of the text box, at the right, there is a three slanted line graphic in the corner. If you touch that, then the text box opens up a little more each time you touch it. If the web site’s text box doesn’t have this (and most don’t), try to press and hold the text to bring up the selection indicator. When you drag the indicator below the text box boundary (where your hidden text is) the selector forces it up. Until Apple puts in arrow keys on its keyboard, this is the only workaround we’ve found.

iOS 12 and Safari Freezing Issue on iPad and iPhone

iOS 12 Safari Not Working, How-To Fix

Starting with iOS 12, Apple has introduced some new experimental features that can cause issues with browsing on your Safari. Please check these settings and make adjustments and then test to see if your issue is resolved.

Related Posts:

  • How To Fix Messages and iMessage Problems in iOS 11How To Fix Messages and iMessage Problems in iOS 11
  • iMessage Not Working iOS 12? Fix Message App ProblemsiMessage Not Working iOS 12? Fix Message App Problems
  • Taking Photo But iPhone Says Storage is FullTaking Photo But iPhone Says Storage is Full
  • Common iOS 11 Problems, How-To FixCommon iOS 11 Problems, How-To Fix
  • How to fix Apple Music not working on iPhone / iPadHow to fix Apple Music not working on iPhone / iPad
  • iCloud Basic Guide and Troubleshooting IndexiCloud Basic Guide and Troubleshooting Index
  • Safari Problems After macOS Upgrade, How To FixSafari Problems After macOS Upgrade, How To Fix
  • Error Occurred Installing iOS 12 on iPhone or iPad, How-To FixError Occurred Installing iOS 12 on iPhone or iPad,…

Reader Interactions

Write a Comment Cancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Show 8 Comments

  1. Alex M says

    September 5, 2017 at 2:29 PM

    “This is primarily due to the fact that the website you are visiting has some poorly designed design elements (CSS, HTML 5, JavaScript etc.), thus Safari cannot render them properly.” . . . . . . . . . . . . Hmmm, weird that it works on every other device and browser besides iOS. More like this is a bug with their browser, which they seemingly broke, and never bothered to come up with a solution for. Just google it and look at all the posts talking about it.

    Reply
    • Bob says

      August 29, 2018 at 12:13 AM

      My solution was pretty easy. I used Chrome instead of Safari.

      Reply
  2. jim funderburgh says

    May 30, 2016 at 7:01 PM

    It is probably not going to work with Safari. Firefox does not have this problem. Just sayin’.

    Reply
  3. Sam says

    February 2, 2016 at 5:08 AM

    The problem lies with the fact that you need to select text holding one fingertip down on trackpad, and the other two fingers to scroll
    That is identical with three finger swipe to show space changer in multiple desktops
    So instead of scrolling down, the whole desktop is revealed instead.
    Its a collision between the 3 finger gesture movement for mission control or for scrolling downwards out of browser screen view

    Answer; it is impossible to make safari scroll downwards more than what is visible on screen
    Conclusion;

    Reply
  4. Eva says

    January 4, 2015 at 11:47 PM

    i tryed this solution described under this link: https://appletoolbox.com/2012/07/safari-not-scrolling-on-mac-ipad-iphone-and-ipod/
    and it worked, you need to restart or wait like 2 minutes the change is settings to take effect.

    Reply
  5. THNX4NHOTHIN says

    May 5, 2012 at 11:33 PM

    UHH, YOU LEFT OUT THE SOLUTION. I DO NOT NEED TO JUST HEAR ABOUT THE PROBLEM I ALREADY KNOW I HAVE. USELESS.

    Reply
  6. Halle Awesomeness!!! says

    March 6, 2012 at 5:41 PM

    Umm… I Thought It Would Show Ya ….. Guess Not :/

    Reply
  7. Teresa b says

    November 14, 2011 at 9:13 PM

    I thought apple toolbox was tips and tricks… No answer to the question above?

    Reply

Primary Sidebar

Apple Watch Series 4 Giveaway!

Popular Posts

  • The Definitive Guide to iCloud Photos in 2019 The Definitive Guide to iCloud Photos in 2019
  • 12 Awesomely Useful Siri Shortcuts For Your iPhone 12 Awesomely Useful Siri Shortcuts For Your iPhone
  • HomePod Stereo Setup Not Working? Check These Tips Out HomePod Stereo Setup Not Working? Check These Tips Out
  • How to Make the Most out of Your HomePod in the Kitchen How to Make the Most out of Your HomePod in the Kitchen
  • How to Free up iCloud Storage – 5 Essential Tips How to Free up iCloud Storage – 5 Essential Tips

Newsletter Sign-up

Enter your email address below to join our mailing list.

Connect with us

Recent Comments

  • SK on iCloud: The maximum number of free accounts have been activated (Q&A): “You can use iCloud on a windows computer.”
  • Merilyn on Where is Game Center app? Now using iMessage, iCloud: “Oh if only! If only I trusted Facebook! Why do you do these things?”
  • SK on How to Change an Apple ID Email You No Longer Have Access To: “Hi Caz, You're correct! If you don't have access to the old email account AND don't remember the password…”
  • SK on iPhone Not Charging? Lightning Port Problems? Fix: “Hi Tally, First, try a different lightning cable if possible--if no one in your traveling group has one, ask…”

Forums: Recent Topics

  • problem
  • BaseCamp 4.6.3 Issues With MacOs 10.12 Sierra (wait for 10.12.2 release)
  • VIP alert notifications – all senders same "@address.com"
  • Locked I pad.
  • Application "Preview" fails to open

Footer

ABOUT

  • About Us
  • Contact us
  • Privacy
  • Terms of Use

DEVICES

  • iPhone
  • Mac & MacBook
  • Apple Watch
  • iPad
  • AirPods
  • Apple TV
  • iPod Touch

GUIDES

  • iOS 12
  • Apple ID
  • iCloud
  • App Store
  • iTunes
  • FaceTime
  • iMessage
  • Siri
  • Books and iBooks
  • Game Center
  • AirPlay

CONNECT

  • Facebook
  • Twitter
  • FeedBurner
  • YouTube
  • Google +

© Copyright 2010-2019 AppleToolBox · All Rights Reserved

This site and its content are in no way affiliated or endorsed by Apple, Inc. · Reproduction without explicit permission is prohibited