Many of our readers report that they’re unable to send emails on their iPhones. And they receive this error message, “a copy has been placed in your Outbox. The recipient was rejected by the server because it does not allow relaying.” And this relaying email error appears to happen regardless of the recipient.
We don’t know exactly why this just starts to become a problem. In most cases, your account details (user name and password) has not changed and remains set up the same as ever.
How-To Fix Server Does Not Allow Relaying Email Error
- If this is an AOL issue
- Go Settings > Mail> and select your AOL.com account > SMTP from the Account Info Page > SMTP from the SMPT Page >
- Make sure that the Server is ON,
- And make sure that the Host Name is smtp.aol.com.
- Further make sure your username and password are correct and added in the Outgoing Mail server
- Make sure that Authentication is set to Password and make sure that Server Port is 587
- If nothing works, delete your AOL account from your iPhone, then add it back
- Remove your AOL account having the error message, turn off WiFi, re-add the account and test with and without WiFi
- If this is not an AOL email
- First try to remove the account having the error message, turn offturn off WiFi, re-add the account and test with and without WiFi
- Go Settings > Mail > SMPT> turn off primary server, turn on other (e.g. AT&T) SMTP server
- Or Try and Go into Settings > Mail > Your Account > Outgoing mail Server SMTP > Primary Server
- Turn the Server ON
- Fill in both User Name and Password under Outgoing Mail Server
For most iFolks, simply turning off the primary server is the most common fix that works!
You must enter your user id and password for the outgoing mail server as well as for the incoming mail server. When you set up most email accounts that often means entering your user id and password twice, once for incoming, and again for the outgoing (SMTP) server. Microsoft Exchange and iCloud are exceptions, but most other ISPs and email providers require this.