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You are here: Home / How-to / App Store not working: Blank Screen
iPhone Sleep Timer: How-To Turn Apps Off Automatically

App Store not working: Blank Screen

By SK 193 comments Last updated January 14, 2019

iDevice errors always seem to happen at the most inconvenient of times! Over the weekend, I was enjoying a relaxing Sunday at home trolling the iTunes Store on my iPad looking up some good movies to watch later. As I was making a list of what IΒ want to see or even possibly purchase, all of the sudden all I see is a white blank screen. Β What the heck?

App Store not working: Blank Screen

I quickly learned that I am not alone. Β Several readersΒ report this exact same error of iTunes and App Store not working. Β They experience an inability to access the App Store, meaning that when the buttons Purchased, Search, Categories, or Charts are tapped, users see blank pages. Nothing loads when they want to use the App Store on an iPad or iPhone. Β No matter what you do your App Store shows a blank white screen–and it’s very frustrating!

Several people also report that this problem started after they updated to the latest version of iOS.

But for others, the App Store was working fine until, without warning or apparent cause, the App Store or iTunes Store just goes blank. Β Some report they receive theΒ error message “cannot connect to the app store.” Ugh…

Contents

    • 0.1 Related Posts
  • 1 Check Apple System Status Page
  • 2 Before You Do Anything, Try This–Restart!
    • 2.1 Restart An Individual App
    • 2.2 How to restart
  • 3 How to force restartΒ 
  • 4 First Fixes for App Store Not Working, Displays Blank Page
  • 5 Additional Tips and Tricks forΒ App Store Not Working, Displays Blank Page
    • 5.1 Check Out Our Step-by-Step Video to solve this issue:
  • 6 Clear Cache
  • 7 AskΒ Friends To Help
    • 7.1 Related Posts:

Related Posts

  • Tips to Load Your App Store Faster on iPhones and iDevices
  • App Store Blank on macOS
  • macOS App Store Updates Not Showing
  • Getting Ghost Updates on macOS App Store?

Check Apple System Status Page

It’s not you, it’s Apple! Like any technology, Apple system goes down time to time, whether for maintenance or unexpectedly. It happens. It’s part of life. So before you unnecessarily perform a bunch of troubleshooting steps, check Apple’s System Status page. Make sure there aren’t any problems with the App Store.

Problems are denoted in yellow and list any issues. To learn more, tap on the problem for a window of the latest information.

Before You Do Anything, Try This–Restart!

Restart An Individual App

Double-tap your Home button or swipe up the Home Gesture Bar, find the App Store, and swipe up towards the top of the screen to close the app. Now, open the app the same way as always.Β Can't Delete Safari History on iPhone, Fix

When you double-tap the Home button or swipe up the Gesture Bar and then swipe up on an app preview, the app closesΒ andΒ goes into aΒ Not Running state.Β So when you open it, you completely refresh that app! Check and see if your App Store is now working. If not, perform a full iDevice restart.

How to restart

  1. Press and hold the Sleep/Wake button until the red slider appears
  2. Drag the slider to turn your device completely off
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo

If restarting didn’t work, try a forced reboot on your iPhone, iPad, or iPod touch. Perform this only if your iDevice and the iTunes or App StoreΒ is still not responding.

How to force restartΒ Forced Restart Not Working on iPhone 8 or iPhone X?

  • On an iPhone X Series, newer iPad model, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. PressΒ and quickly release the Volume Down button.Β Then, press and hold the Side button until you see the Apple logo
  • On an iPhone 7Β or iPhone 7 Plus: Press and hold both theΒ Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo
  • On anΒ iPhone 6s and earlier, older iPad, or iPod touch: Press and hold both theΒ Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo

First Fixes for App Store Not Working, Displays Blank Page

  • Sign Out and then back INTO iCloud. Β Go to Settings> iTunes & App Store> Tap your Apple IDΒ and select Sign Out. Β Wait 10-20 seconds and sign back into your account with your Apple ID.
    • Alternatively,Β Open Settings > iTunes & App Store
    • Tap on Apple ID and sign out
    • Now try and open yourΒ App Store
      • Wait a bitΒ for content to load–be patient
      • Once content loads, go to the Purchases section and Sign In
  • Repeatedly tap the App Store Updates button–readers report this works but sometimes you need to tap it upwards of 25 times or even more!
  • Tap Settings > General > Date and Time > Set Automatically > Off. Wait 10-20 second and turn it back ONΒ iPhone Keeps Resetting Itself
    • If that doesn’t work, turn Set Automatically OFF and then manually set the date one year ahead. Then try to access the App Store. You might see the message “cannot connect”. Once you try to open the App Store, go back and update the Date & Time to the actual settings by entering it manually or toggling Set Automatically ON. The reopen the App Store
  • Try changing the Mobile Setting for App Store under Mobile Data (Cellular Data.) Β Go to Settings > Mobile or Cellular > and turn Mobile/Cellular Data OFF. Β Wait 10-20 seconds and then switch it back ON. Β Now scroll down to “Use Mobile/Cellular Data For:” and toggle App Store ON if it’s off. If App Store is already toggled ON, toggle it OFF and wait 10-20 seconds. Β Now toggle App Store back ON. Β See if you App Store is now working normally, i.e. the blank screen has disappeared
  • It may be a connection issue. Try changing your DNS settings to Google’s open DNS by tapping Settings > Wi-Fi >, tap the blue arrow next to your current Wi-Fi network, and then tap the β€œDNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS). (see this article)
  • For older iOS, close the App Store entirely by pressing the home button twice, pressing and hold the App Store icon until it starts to wiggle, then tapping the minus sign to close it. Re-launch the App Store.

Apps gone disappeared

Additional Tips and Tricks forΒ App Store Not Working, Displays Blank Page

  • Close and relaunch the App Store. Double press the home button to get to the app switcher and swipe up on the App Store. Tap on the App Store icon again. ThisΒ tip especially works if you are using an iPhone SE
  • Launch the App Store; if it is still blank with nothing shown, wait a few minutes. Sometimes apps may load slowly because of networking issues.
  • Try Resetting. Β Go to Settings > General> Reset> Reset All Settings. Β This does notΒ delete any of your data.Β Can't Delete Safari History on iPhone, Fix
  • If still, nothing appears, try changing the device’s language by tapping Settings > General > Language & Region > iPhone Language. Pick any language other than your current. If possible, try and choose any other second language you already know or areΒ familiar with. Select that other language and see if the App Store or iTunes StoreΒ works.Β  If everything’s ready to go, return to Settings > General > Language & Region and change the language back to your original. Β Yup, this is definitely a weird one–but it seems to work. Β Just remember that when you modify the language, first check the App Store, and only then change the language back to what it was originally.
  • Sign out of your Apple ID by tapping Settings > iTunes & App Store, tap your Apple ID and select β€œSign Out.” Wait one minute and sign back in by reentering your Apple ID and password.

Check Out Our Step-by-Step Video to solve this issue:

Clear Cache

We recently found a new trick that you can apply right now to have the App Store display its pages and applications. All you have to do is look at the bottom menu, pick a tab, and then tap on it ten times or even more.Β iPad App Store Bottom Menu Options

This eventually deletes the cache from your App Store. As a result, the latest information isΒ delivered to you in a matter of seconds.

AskΒ Friends To Help

A reader let us know that this one worked for him–strange but true. Β Just ask a friend, co-worker, family member, or pretty much anyone you know toΒ send you a link via SMS to any app in your store. Β For whatever reason, the app store reappears normally!

  1. I had the same problem on my Mac Pro. Repeatedly clicking the β€œupdates” tab fixed the problem
  2. Turned off the phone and wait for a minute and turn back on. Then, log out of your Apple ID from Settings > Apple ID Account Management >Β Sign Out. Then signΒ back in. If you get anΒ error message, wait a few minutes and try logging in again. You might needΒ to try logging in a few times. Once logged in, close the App Store App if open and then open it again and see if your issue resolves and you are able to see the Search Bar, all the categories etc.
  3. Just turn off both of your internet connections–WiFi and Cellular Data. The try to load the App Store. You get the error that your internet connection is lost and then close App Store app. Reconnect the internet by turning both WiFi and Cellular Data ON. Then load the App Store again. Worked for me!
  4. Toggle ON Airplane Mode, then try to open the app store. You get an error message but ignored it! Just shut down your App Store app and then open it again straight away. Then turn off airplane mode and within 30 secondsΒ the App Store re-populated.
  5. Tap on any one of the toolbar buttons (Featured, Search, Updates, etc.) on the bottom of the screen rapidly 10 times. It sounds counter-intuitive, but it refreshes the App Store and should solve your problem.

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Show 193 Comments

  1. Betty says

    February 1, 2019 at 7:16 AM

    Can not get apple App Store ? Blank screen ! Three days now I have try all tips please help thank you .

    Reply
    • SK says

      February 1, 2019 at 7:28 AM

      Betty, Are you on the older iOS 11? It appears that some Apple users who are still on iOS 11 are having issues with accessing the app store and Apple music. Apple is aware of this issue and may be working towards a resolution.

      Reply
      • Betty says

        February 1, 2019 at 8:42 AM

        I think I am still on 10 ?

        Reply
        • SK says

          February 1, 2019 at 9:17 AM

          Yea, Appears to be an issue affecting some users. https://www.iclarified.com/69368/app-store-itunes-store-and-apple-music-are-down-for-some-users . Hopefully Apple will be able to address this issue soon.

          Reply
  2. Bill says

    April 21, 2018 at 9:05 AM

    I had the same problem on my Mac Pro. Repeatedly clicking the “updates” tab fixed the problem.

    Reply
    • SK says

      April 21, 2018 at 9:07 AM

      Thanks, Bill for sharing what worked for you!

      SK

      Reply
  3. Trishan says

    February 26, 2018 at 6:31 PM

    Good job thank youuuuu very much for the help

    Reply
  4. Katie says

    February 7, 2018 at 9:03 AM

    Awesome! I even took my ipad minis to the Apple store which didn’t work! I did EVERYTHING you suggested and the only one that worked was changing the language!!! How weird! So glad I can finally get into the App store! Thank you thank you!!

    Reply
  5. Suneeta Meena says

    December 6, 2017 at 5:37 PM

    My phone: iphone 7

    Reply
  6. Suneeta Meena says

    December 6, 2017 at 5:37 PM

    Thanks a lot!!!

    Mobile Data was Off for: App Store!

    Thanks a ton!

    Had turned it off yesterday!

    Silly mistake!

    Thanks!

    Reply
  7. Rennie says

    November 15, 2017 at 4:16 AM

    Thanks, these tips worked for my iPhone 5s when the App Store didn’t load.

    Reply
  8. Aptoide says

    October 26, 2017 at 2:34 AM

    Perfect works very well

    Reply
  9. Yolandi says

    July 18, 2017 at 3:40 PM

    Thank you for the great tips! Tried the first one and it worked. You’re awesome

    Reply
  10. Aylmer says

    July 3, 2017 at 3:35 PM

    For My case, the issue was to enable Localisation of my iPad by the App Store.

    Reply
  11. Shubhmoy Mishra says

    June 27, 2017 at 2:42 AM

    Awesome! Many days my App Store was not working BUT NOW it is working with these tips! I just tell others to use this site. Thanks.

    Reply
  12. BHAVESH says

    June 2, 2017 at 6:07 AM

    thanks for ur information guys..really fantastic guys. i am amazed.wonderful information

    Reply
  13. Cagri says

    December 22, 2016 at 12:32 AM

    Weird but changing date and time worked for me. Thanks

    Reply
  14. D Senthil Kumar says

    October 23, 2016 at 8:50 PM

    Thanks you very much its working………

    Reply
  15. Akshay arya says

    August 20, 2016 at 10:07 AM

    In starting iPhone App Store installed app free but now it’s showing “make purchases ” on any type of app
    What should i do?

    Reply
  16. dinesh says

    August 9, 2016 at 10:50 PM

    Nothing mentioned above worked.

    I just changed setting for App Store under Mobile data . It was switched off, I switched it on and App store blank screen has disappeared

    Reply
  17. Shanti says

    July 26, 2016 at 6:17 PM

    Changing language works form me, after tried all the scenario above only change language make it works properly, thanks

    Reply
  18. Peter Hackney says

    July 25, 2016 at 2:47 AM

    I got it to work by adding ,8.8.8.8 to my DNS setting, not deleting original.
    After proving it worked, I removed this change to leave at original.
    Tested again, it still works.
    Let’s see for how long!

    Reply
  19. Jeff says

    July 25, 2016 at 12:58 AM

    Have someone send you a link via SMS to a app in your store. I clicked the link and everything worked

    Reply
  20. Bickle77 says

    July 17, 2016 at 1:19 AM

    Thought tapping the tabs trick 10 times was gonna be BS but this fixed it for me!! Thanks!!!!

    Reply
  21. William says

    July 8, 2016 at 4:59 PM

    Turned my iPhone 5S off but that didn’t work. Be careful changing languages. I changed mine to French, thinking I’d remember my college French. Wrong, I did not remember. Wish I would have just immediately switched back to English. Anyway lucked out and everything back and working. Wonder how much Apple lost by locking us all out? Such simple fixes for most of us.

    Reply
  22. Clarabelle says

    June 19, 2016 at 6:43 PM

    OH MY GOODNESS, thank you. This helped tremendously. I changed the DNS for my wifi to 8.8.8.8, and my App Store magically started doing its thing again! Very pleased!

    Reply
  23. Lyle says

    June 15, 2016 at 10:39 PM

    go into languages, make sure you only have English there, get rid of any others. It should come back. Worked for me.

    Reply
  24. Virginia Dipierro says

    April 21, 2016 at 1:44 PM

    Worked like a charm!!! Changed the date and relaunched. It’s there. !! Thanks.

    Reply
  25. Bec says

    April 14, 2016 at 3:06 PM

    Double clicking the home button, swiping away the AppStore page then going back into it worked perfectly. Thanks.

    Reply
  26. harsh says

    April 13, 2016 at 11:05 PM

    changing the language and time zone working for me , thanks for help..

    Reply
  27. CARLOS says

    April 13, 2016 at 2:54 PM

    I reset the setting over all and made sure that the data was on for the app store.
    but none of the above worked.

    Reply
  28. Beltran says

    April 12, 2016 at 6:37 PM

    To fix that problem the only thing you have to do is…settings> iTunes & appstore> tap your apple id to desconnect it and just log back in into your itunes account.

    Reply
  29. JoeThePimpernel says

    April 12, 2016 at 8:30 AM

    The first step, turning off set time and date automatically, worked for me. Thanks!

    Reply
  30. Simon says

    April 5, 2016 at 9:08 AM

    You guys are geniuses.My App Store was off for 2 months after I upgraded to iOS 9 but some minutes ago it started working .Thanks a lot for the procedures.

    Reply
  31. Cordelia says

    March 30, 2016 at 3:05 PM

    FYI I had this issue on my Macbook Air 2012 with OSX El Capitan 10.11.3, NOT an iphone or ipad and restarting the system solved it.

    Reply
  32. Bharat says

    March 30, 2016 at 7:35 AM

    Hello SK, Thx for advice. After pressing home button twice and closing the App Store and later putting off the power and then on, the AppStore has started working properly. Thank you SK.

    Reply
  33. Raj says

    March 30, 2016 at 7:27 AM

    Clearing cache fixed the App Store!

    Reply
  34. jc33 says

    March 23, 2016 at 10:54 AM

    cumhur, you’re a genius !!! Thanks πŸ™‚

    Reply
  35. Bernie says

    March 15, 2016 at 3:58 AM

    Language change fixed my problem, thanks for the tip

    Reply
  36. dan says

    February 21, 2016 at 4:22 PM

    I tried the stuff at the beginning of the thread and realized that it was an iOS 6 issue. Jumped to the bottom of the thread and this fixed it. Thanks

    Reply
  37. Tanya says

    February 21, 2016 at 12:44 PM

    I have iPhone 6plus. App Store went blank without any reason. Based on the previous suggestions I changed language to English (us) which worked

    Reply
  38. cumhur says

    February 9, 2016 at 7:57 AM

    here is the solution.

    turn off wifi
    turn off 3G/4G
    Multitask > Close appstore.
    open app store again when you dont have the connection.
    click ok. to error.
    close app store from multitask
    turn on 3G 4G and open appstore

    Reply
    • Darrin says

      February 15, 2016 at 9:23 PM

      This works

      Reply
  39. Mohammed Sabah says

    January 30, 2016 at 6:34 AM

    Thank you very much, my problem of blank screen started after upgrading to iso 9, and resolved by complete closing AppStore and restart again.

    Reply
  40. radhika says

    January 29, 2016 at 8:15 AM

    thanks !!! its working by changing dns πŸ™‚

    Reply
  41. Insomniak says

    January 17, 2016 at 10:56 AM

    Resetting the time seemed silly but it worked! Strange that this bug is still around 4 years and many iOS updates later.

    Reply
  42. B says

    January 15, 2016 at 7:38 PM

    Thankyou. Language change worked

    Reply
  43. Fay says

    January 14, 2016 at 12:32 PM

    The Google DNS worked for me. Thanks

    Reply
  44. Jonathan says

    January 10, 2016 at 6:41 AM

    Sorry, someone was a little bit more clever one week earlier, anyhow good luck!

    Reply
  45. Jonathan says

    January 10, 2016 at 6:39 AM

    i’ve had the same problem, tried every possible solution. Because so many option we’re given which had to do with general settings i thought it had to do with some setting that probably wasn’t correct.

    So -> go to the settings theme -> scoll down – Choose for -> Reset All Settings

    Voila ->No Blank Fields anymore
    Drawback -> you have to set some custom setting you liked

    Good luck!

    Reply
  46. Sayaka says

    January 9, 2016 at 4:32 PM

    Finally done! Thank you so much! Changing language approach worked for my iPad.

    Reply
  47. Naomi says

    January 3, 2016 at 8:56 AM

    The steps didn’t work for me ..but I saw on one of the comments from Anne which I tried and it worked immediately .. Settings>general>reset>reset network settings

    Reply
  48. Muthuselvi says

    January 1, 2016 at 12:43 AM

    Language change worked for me ..i changed to language English ( India)

    Reply
  49. reza says

    December 23, 2015 at 12:30 PM

    language change worked for me. thanks for tips.

    Reply
  50. Thomas says

    December 22, 2015 at 12:27 AM

    Thank you Anne.this only trick worked.just reset the network in setting.

    Reply
  51. Zahra says

    December 21, 2015 at 1:36 AM

    Thank you for the tips

    Reply
  52. shafeeq says

    December 15, 2015 at 3:13 AM

    I changed the region and it worked

    Reply
  53. Javier Garcia says

    December 1, 2015 at 12:32 PM

    It worked like a charn! I just turned on “set date automatically” and then app store worked again πŸ˜‰

    Reply
  54. J says

    November 17, 2015 at 11:32 AM

    i had the same problem, but have now fixed it! it does require some patience…
    change language from english (uk) to plain english. it will say ‘setting language’. it may seem like it crashes as this takes about a minute and a half to work on my iPhone. Just let it load and it should take you back to the General settings. Come out of that and back to the main screen. Give it a few seconds, then go back in. Now change the settings back. Once you are brought back to the General settings, then head over to the App Store. Now when you sign in it may still be blank. I left my phone for 2minutes, then suddenly it all appeared!! I hope this helps! J

    Reply
  55. Fazil says

    November 14, 2015 at 12:14 PM

    Thanks … Languadge change and once iphone switched off n on did my aap store working …. Thanks …..!

    Reply
  56. Mardo says

    October 24, 2015 at 12:56 PM

    Language fixed it

    Reply
  57. Sanat says

    October 22, 2015 at 6:55 AM

    Same issue with the apps not loading, hold the App store until it vibrates and then press the center button

    Reply
  58. lesley says

    October 17, 2015 at 10:36 AM

    the language change worked for me.

    Reply
  59. malka says

    September 27, 2015 at 7:48 PM

    the language fixed it for me.
    thank you

    Reply
  60. Jake says

    September 13, 2015 at 8:30 AM

    Tried everything listed above and then some. Still a blank white screen. How frustrating. I’ve been on Apple from Android a little over a week….some experience this has been.

    Reply
  61. Jennifer says

    September 11, 2015 at 1:58 PM

    So glad I found this! My husband swore I broke my phone! This started happening a couple of weeks ago on my new iPhone 6 which was frustrating as I needed to download an app to keep in touch with my son’s teacher. I finally was able to get on a computer to search it out and found this site. I tried the date switch first which didn’t work. Then when setting it back to automatic I realized it had me in the wrong time zone! So I changed that and now it works. So odd!

    Reply
  62. bahiah says

    August 29, 2015 at 6:39 PM

    how much i love you !! … thanks admin.. its worked ..

    “f still nothing appears, try changing the device’s language by tapping Settings > General > International > Language. Pick a language. Pick any other second language you already know or be familiar with. If you don’t, do not forget to navigate back in a different language. Change the language, launch the App Store, then change the language back to what it was originally.”

    Reply
    • Sothea says

      September 9, 2015 at 8:45 PM

      Changing the language works for me.

      Reply
  63. Justgivener says

    August 20, 2015 at 2:56 PM

    Spent a lot of money on my iMac and would like to purchase some apps. But I can’t as the app screen goes blank. It’s frustrating to contemplate some of the apparent solutions presented here. Time to go back to Windows I guess.

    Reply
  64. ronald says

    August 20, 2015 at 7:29 AM

    Guys just change your language to english UK or English US and reopen the app. It works !!

    Reply
  65. Augustin Man says

    August 14, 2015 at 11:48 AM

    Change of language setting worked for iPad Air 2. Thank you very much!

    Reply
  66. Jamie says

    August 6, 2015 at 10:57 AM

    I can’t even get rid of App Store and put it back on their is no x up on the corner?

    Reply
  67. Jamie says

    August 6, 2015 at 10:55 AM

    iPhone 5c please help nothing’s working!! It get very frustrating

    Reply
  68. Wheeler Smith says

    August 4, 2015 at 8:32 PM

    Thanks so much the date worked for me!

    Reply
  69. Ramkb says

    August 1, 2015 at 9:13 PM

    change of language setting worked thanks

    Reply
  70. Rima Bonario says

    July 22, 2015 at 9:05 AM

    This just worked for me…

    I went to settings>general>restrictions (entered pin code) then turned off installing apps.
    (you may not have your restrictions enabled – so that would be another possible step first)
    I then exited settings and saw that the App store icon was gone.
    Then returned to settings>general>restrictions (entered in code) then turned on installing apps.
    I then exited settings, tapped the restored App Store icon and it was working again.

    To be sure I got off my home wifi first but I doubt this had an impact.
    I also updated my credit card info (had an expired credit card). I wonder if that affected it.

    Reply
    • Donna McCown says

      September 14, 2015 at 12:31 PM

      FINALLY!!!! I tried EVERYTHING else and this finally worked, thank you!!!!

      Reply
  71. Zulqar Nain says

    July 20, 2015 at 2:26 AM

    thanks budd, changing the DNS to 8.8.8.8 worked for me. app store was like “cannot connect to istore” before.

    Reply
  72. Vijay says

    July 18, 2015 at 9:52 AM

    Language change worked for me

    Reply
  73. User says

    July 4, 2015 at 7:38 PM

    Hello Everyone,

    I was in the same boat as people here who said NOTHING worked for them. I was getting really frustrated. I finally tried the the suggestions of changing date, language, etc. I am not sure but after about the fourth or fifth time, it worked. keep in mind, I did restart my device after each change of couple of changes.

    Initially, I tried each suggestion step by step, but it didn’t work. I guess it takes a couple of tries…

    Hope this helps… and this is absolutely unacceptable, as someone mentioned, this is not a toy, these devices cost hundreds of dollars… Apple needs to do something about this…

    Reply
    • Augustin Man says

      August 14, 2015 at 11:55 AM

      I agree with you 100%! It’s a shame!

      Reply
  74. anne says

    June 26, 2015 at 2:50 AM

    IM SO HAPPY! Thanks for sharing! The change in language fixed my App prob! πŸ˜€

    Reply
  75. Michael says

    May 23, 2015 at 12:48 AM

    Your changing of the the Language suggestion worked for me…. (thanks)

    Reply
  76. Grrrr says

    April 8, 2015 at 6:38 AM

    I’ve tried all the tips and it still doesn’t work! It’s really frustrating. Hope yall can fix it or is there any other tips?

    Reply
    • Sam Ali says

      July 20, 2015 at 1:52 AM

      Try going into WiFi, and then change your DNS to 8.8.8.8 which is the google DNS. Worked for me. Once you’ve changed it, close the app store app by double tapping your home button and then reopen it. Worked for me when all other ways/options failed.

      Reply
  77. Gregg says

    April 4, 2015 at 8:34 AM

    None of the solutions worked for me until I reset all settings. Settings-General-Reset-Reset All Settings

    Reply
  78. Zibusiso says

    April 2, 2015 at 3:20 AM

    Thanks at lot. It helped a lot.

    Reply
  79. gopi says

    March 28, 2015 at 9:50 AM

    dns worked for me

    Reply
  80. Chuks says

    March 5, 2015 at 2:39 AM

    I tried the third option, that is, “Close the App Store completely…” and it worked for me. Thanks.

    Reply
  81. HatsuneMIku says

    February 4, 2015 at 5:47 PM

    Ugh I was really hoping to download an app which I need for a project I’m doing.. .None worked. Last time I called Apple they didn’t help for my broken on button… Now I have to use assistive touch and my computer to turn it on…
    Apple Store is completely white on every section. It’s been occuring for at least a week.

    This really sucks. I guess if I have to buy another device, it’ll have to be a brand like Asus. I’m not going through Apple again.

    Owns Apple iPod 4th generation.

    Reply
  82. Ben Koopmann says

    January 23, 2015 at 7:14 PM

    I got it to work. Do everything that they said to do at the same time. Change these things in this order. Change the wifi DNS, change the date one year ahead, log out. turn the iPad off and back on. change the year to the correct day and login again. Hope it works.

    Reply
  83. ashwini says

    January 20, 2015 at 7:26 PM

    Hi
    Changing language helped me , Thanks !!

    Reply
  84. May says

    January 6, 2015 at 12:00 PM

    The DNS solution worked with me.. Thanks a lot.

    Reply
  85. shyam says

    January 5, 2015 at 6:41 AM

    Still not working!!!
    IPod 4th gen iOS 6.1.6

    Reply
  86. Basil says

    January 1, 2015 at 11:17 PM

    It worked. Thanks

    Reply
  87. davie says

    December 17, 2014 at 4:32 AM

    I almost threw my Ipod. I thought it’s broken. Good thing, I’ve found this! Awesome! Thanks, guys!

    Reply
  88. clara says

    September 10, 2014 at 11:06 PM

    resetting network works for me! thnx a lot!

    Reply
  89. Adnan says

    May 27, 2014 at 12:23 AM

    Thanx
    It works using DSN step
    Best regards

    Reply
  90. click says

    April 4, 2014 at 4:20 PM

    To do this you join an affiliate program for free and then
    perform a specific action for the merchant you are representing.

    It is also a good idea to add an alt tag which provides text instead of the banner, if for some reason the banner
    cannot be displayed. They study the concept on which the poster is based, very extensively.

    Reply
  91. oduro says

    March 8, 2014 at 6:45 AM

    i signedout of itunes n resigned in and it worked for me…. thanks very much

    Reply
  92. saadatu says

    February 15, 2014 at 3:12 PM

    Thnks a lot.

    Reply
  93. minu says

    February 7, 2014 at 11:02 PM

    thank you very much.

    Reply
  94. James says

    September 5, 2013 at 1:27 PM

    Sorted! Change date by one year, force App Store to close (home button, minus), try to open App Store again…if that doesn’t work, reset date, and close App Store again, then re-open. Tried everything else and this worked for me!

    Reply
  95. Abhi says

    August 20, 2013 at 11:21 AM

    This is really helpful.
    I just followed 1st part,restarted my iphone and it rest my network settings..it worked…hurray…..Awesome..luv to xplore ..but Apple should take care of these bugs.
    Anyway Thanks for the online help.
    Thanks a lot. πŸ™‚ πŸ™‚

    Reply
  96. Nikhil says

    August 12, 2013 at 5:09 AM

    Thanx very very veryveye…………………. X 1000000…..… times
    U are the saviour
    Hats off

    Reply
  97. Ray says

    July 30, 2013 at 7:06 PM

    The DNS to 8.8.8.8 works for me. Is there any problem leaving the DNS that way or do I need to change it back to its original numbers?

    Thanks!

    Reply
  98. Vic says

    July 29, 2013 at 5:00 AM

    Resetting network worked for me.

    Reply
  99. Cristina says

    July 27, 2013 at 5:38 PM

    Resetting the DNS to 8.8.8.8 worked for me.

    Reply
  100. Hawar says

    June 7, 2013 at 5:06 AM

    thanks for your useful explanation. I have been tried almost everything, finally changing DSN was useful.

    Reply
  101. Ko says

    June 6, 2013 at 3:23 AM

    it worked,
    it was great
    thanks
    i tries the 8.8.8.8 one
    dont know what the problem was though

    thanks again

    Reply
  102. Hillary says

    May 18, 2013 at 10:45 AM

    Thank you very much

    Reply
  103. mr.m says

    March 17, 2013 at 4:37 AM

    it is my bad bec ibought this shit insted of samsung’s

    Reply
  104. Deric says

    March 14, 2013 at 4:00 PM

    “Tap Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Then try to access the App Store.”
    i tried this one and its works for me. i just set the Date and Time to Off. but i dont set the year one ahead, then i try to access the app store, and pop i see the update. try it.

    Reply
  105. Daniel Li says

    March 13, 2013 at 9:55 PM

    I have same issue with my ipad mini… (This needs a fix) ….

    Reply
  106. Daniel Li says

    March 13, 2013 at 9:55 PM

    I have same issue with my ipad mini… (This needs a fix)

    Reply
  107. Kim Cranston says

    March 2, 2013 at 7:52 PM

    My update screen on my iphone is also blank. Even though it says there are three updates pending. Have tried all the above suggestions but still not working. Very annoying!

    Reply
  108. Natasha Minnick says

    March 2, 2013 at 1:15 AM

    This has been going on for a week! I have 4 apps that I can not update because the updates section is blank!! Please help, I’ve tried it all!!!

    Reply
  109. edan i says

    February 27, 2013 at 2:04 AM

    SOLVED ! (at least for me, on iPhone 4 v.6)

    Settings -> iTunes & App Stores -> Apple ID: -> View Apple ID -> Country/Region -> Change Country or Region -> Next -> Agree -> (click Next and whatever is needed to finish the process. no need to change the settings themselves.)

    i think it re-registers the device with the local app store and in doing so solving our problem.

    Reply
    • Wfurrie says

      March 3, 2013 at 10:38 PM

      Brilliant, that worked. Thanks for letting me know.

      Reply
    • Yehuda says

      March 5, 2013 at 7:25 AM

      thanks , this worked for me.

      Reply
    • Michelle says

      July 26, 2013 at 3:46 PM

      Nothing is working:-(

      Reply
  110. Jeremy says

    February 25, 2013 at 2:57 PM

    Thanks for the tips.

    I’m using iOS 6.1.2 on the iPhone 5. I was facing the perpetually blank “Updates” screen too, even though it showed two updates pending.

    The year-change tip seemed to work–or else it was a huge coincidence.
    β€’ I set the year to 2014
    β€’ Tried to open the App Store, which failed to open
    β€’ I set the Date & Time back to Set Automatically
    β€’ Opened the app store again, and my updates were now visible.

    Not sure if the fix is repeatable in my case…I guess I’ll see if the blank screen comes up again.

    Reply
  111. Jay says

    February 20, 2013 at 12:14 PM

    Tried all off these!! Still not working. Been a week now and the update icon is now at 7. Very disappointing

    Reply
  112. Tara says

    February 19, 2013 at 6:58 AM

    I’m ready to throw this phone. I have tried everything that has been suggested and nothing has worked.

    Reply
  113. Tara says

    February 19, 2013 at 6:57 AM

    I’m ready to throw this phone. I have tried everything that has been suggested and nothing has worked. Going to the apple store tomorrow .

    Reply
  114. Tensy says

    February 18, 2013 at 3:59 PM

    None of these solutions worked for me, I still have blank screen on updates. I have updated the apps one by one searching them manually but it is very tedius!! any idea??? please…

    Reply
    • Anne says

      February 28, 2013 at 9:13 PM

      Hey,
      I tried all these things too and nothing worked. Finally tried settings>general>reset>reset network settings and that fixed it immediately. Doesn’t seem to have affected anything in the way of service or anything either so I would recommend trying this. Hope it helps!!!

      Reply
      • Filipe says

        March 15, 2013 at 4:26 PM

        It worked for me, thank you ^-^

        Reply
        • Anne says

          March 19, 2013 at 12:48 PM

          I’m so glad! πŸ™‚

          Reply
          • joshua says

            June 3, 2013 at 8:45 PM

            Well finally this work u have to update to last version,Then go to General>Reset>Reset Network Settings, I did it Nd it worked ^_^ hopemit works

      • krish says

        April 28, 2015 at 5:38 PM

        it works for me thanks lot anne (nothing else worked)

        Reply
      • Naomi says

        January 3, 2016 at 8:58 AM

        Hi Anne ..it worked for me,thank you

        Reply
  115. PA says

    February 15, 2013 at 12:12 PM

    I have tried a few of these but my Updates screen is still white (even though the icon shows there are 3 updates ready). The icon seems to update. Clearly Apple can’t find their 6utts with both hands if they can’t give a definitive fix for this.

    Starting to look like an android may be in my future…….

    Reply
  116. doms says

    February 10, 2013 at 3:41 AM

    The changing of language from english to british english worked for me.

    Reply
  117. dave says

    February 4, 2013 at 11:17 AM

    Only the updates wasn’t working turning auto time date off worked for me

    Reply
  118. Craig says

    February 2, 2013 at 5:23 AM

    App updates show after changing language to French but stopped working again when I reverted back to English. Odd. Looks like I will have to start speaking French!

    Reply
  119. Hunter says

    January 31, 2013 at 5:50 AM

    I have an iPod touch 4th generation and I cannot open the updates but everything else works. I have tried these tips and nothing works. I hate seeing the notification on it but cannot update any app to get rid of it. Please help.

    Reply
  120. Chindits says

    January 29, 2013 at 10:03 PM

    I have tried every possible way also but still the update portion on my App Store appears blank.. I need to update 15 apps but every time I open the update portion it doesn’t load at all.. It always appears blank/white.. Can anyone help me… Pleeeeaaaaseee!!!!!

    Reply
  121. Kazooo says

    January 28, 2013 at 9:47 PM

    … Switchi’n the Language made it!

    Reply
  122. Ava says

    January 28, 2013 at 4:37 PM

    The language change did it \m/ thank u

    Reply
  123. Ava says

    January 28, 2013 at 4:36 PM

    The language change did it \m/ thanksssssssss

    Reply
  124. Aaron says

    January 27, 2013 at 2:57 PM

    None of these solutions work, I only have a blank screen on updates. It still comes up wih the number of updates I need (5) in red
    Please help??

    Reply
    • Roy says

      January 30, 2013 at 6:06 AM

      hei same problem here…updated last night to ios 6.1…then its happening now…did you using latest version ios or just happening…….

      Reply
  125. Erin says

    January 26, 2013 at 6:26 PM

    Thanks so much! Setting the year one year ahead made the app store not open at all, but when I then changed the year back to normal, everything worked.

    Reply
  126. Lu says

    January 24, 2013 at 10:22 PM

    Well I tried it all and nothing. Very frustrating. Haven’t been able to launch app store for months and months. Any more ideas?

    Reply
  127. Harshal says

    January 15, 2013 at 10:08 AM

    Hi,

    I tried all steps ever reset all the settings still it’s not working… Please suggest me how to tackle this… Requesting reply on this… Thanks
    B

    Reply
  128. Dishum says

    January 11, 2013 at 11:33 AM

    Turn off Wifi and go to App Store in 3G mode. Download any updates or a free App. Turn on Wifi again.

    Reply
    • jazzfem says

      March 4, 2016 at 2:31 AM

      nothing else worked but this! thank you!

      Reply
  129. Joyce says

    January 6, 2013 at 7:49 AM

    Hello I just finished fixing my iPhone4s White Screen because it was shattered.

    After I fixed I had to charge it because it was flat after 30mins of charging I went to turn on the phone

    I didn’t see anything come up my sceen is completely blank I can here the volume when I turn it on or

    Off but the screen is completely blank can you please help me.

    Thank you

    Joyce

    Reply
  130. Abed says

    January 2, 2013 at 11:28 AM

    Guys be patient! I’ve also experienced your problems. Try doing each suggested solutions above and just wait. I tried changing date and reboot, waited about 10-12 minutes then its OK. The App Store now loads.

    Reply
  131. Light says

    December 26, 2012 at 11:51 PM

    Your a life saver this solved my problem I was messing with Ifile on a jailbroken ipad an I changed the systemversion.plist I couldn’t figure out what I did. And logging in and out then changing the language solved it for me. Thank you so much!

    Reply
  132. hang says

    December 2, 2012 at 1:30 PM

    my iphone are notworking for charger

    Reply
  133. david says

    November 20, 2012 at 10:06 AM

    language worked for me

    Reply
  134. Siscu says

    October 30, 2012 at 3:55 PM

    I finally installed again io6 and the problem was fixed. This took me time and losing configuration (thanks to Dropbox I did not lose pictures…).
    Though this was over and today I faced AGAIN the same problem!!!
    No way: apple starts having Microsoft behaviour!!!
    I came from Nokia when they start going to Microsoft. Next time I will shift to android…

    Reply
    • Siscu says

      October 30, 2012 at 5:23 PM

      Nice issue: it is solved again without doing anything else.
      Look like a temporary conflict between the device and iTunes/App Store servers…

      Reply
  135. Ralf says

    October 30, 2012 at 3:22 PM

    Same here – tried every hint I got (including Google Public DNS and Language settings). Nothing worked

    Reply
  136. Luke says

    October 30, 2012 at 9:20 AM

    Changing the language setting worked for me.

    Reply
  137. John1994 says

    October 16, 2012 at 9:03 AM

    After the iOS 6 update,you many have found that your iPhone has problems connecting to the App Store. Some may have had trouble updating apps, while others are unable to view Passbook apps when connecting from the Passbook application.

    I’ve spotted a solution on how to get around the issue:

    Go to Settings>General>Date and Time>Set Automatically>Off. . Try to [update the apps again or press the button from Passbook]. If that fails, Set the date one year ahead and see if that helps you for now πŸ™‚

    Reply
    • elena says

      January 13, 2016 at 9:18 AM

      this worked for me – thank you!

      Reply
  138. Jeff says

    October 16, 2012 at 3:48 AM

    tried all the tips but still not working ……
    what is going on with apple …..
    disappoint

    Reply
  139. Marty says

    October 16, 2012 at 2:04 AM

    The hard log out (double click and close) worked for me – I closed everything off and freed up some space – worked straight away

    Reply
  140. Rocky says

    October 16, 2012 at 12:03 AM

    Is It a problem on the iPhone or to the app store system itself?

    Reply
  141. Vyom says

    October 15, 2012 at 8:15 AM

    Mine fixed itself this morning. I sent a note to Apple Support but I doubt they did anything on their end. The App Store was back by itself when I woke up.

    Reply
  142. guitetteolf says

    October 14, 2012 at 10:33 PM

    None of the above worked for me however I went to settings-> messages and turned iMessages on and that fixed the App Store for me. If you already have iMessages on I would try toggling it

    Reply
  143. Pete says

    October 14, 2012 at 4:03 PM

    Tried them all and nothing.

    Reply
  144. Maggie says

    October 14, 2012 at 2:13 PM

    This just started happening to me yesterday. I tried all of the tricks and I’m still getting a blank screen. Frustrating to say the least.

    Reply
  145. Vyom says

    October 14, 2012 at 7:21 AM

    Tried all tips except google DNS one. For date and language change – I started getting an error ‘cannot connect to iTunes store’. Now I get this error for charts, gt blank screen for featured and search.. But all others tabs work such as genius and purchased.

    This just started happening yesterday.

    Any more thoughts would be appreciated!

    Reply
    • Nadra says

      July 2, 2015 at 2:56 PM

      Do the google DNS it worked for me

      Reply
  146. ken says

    October 14, 2012 at 4:47 AM

    i have found itunes in ios6 haveing no errors,but the appstore encountered. is it supposed to purchase directly?

    Reply
  147. Siscu says

    October 14, 2012 at 4:06 AM

    Tried everything and it is not working.

    Reply
  148. Siscu says

    October 14, 2012 at 4:05 AM

    Tried everything and it is not working…

    Reply
  149. Jack says

    October 13, 2012 at 7:36 PM

    When I tried my iPad this morning, App Store worked just fine.
    I believe there is nothing wrong with the device itself.
    It could be simply server issue.

    Reply
  150. Jane says

    October 13, 2012 at 2:47 PM

    Tried to download free apps but asks me extra security questions the screen goes white when I touch to Answer, any suggestions ?

    Reply
  151. Ash says

    October 13, 2012 at 8:36 AM

    Mine is also not working! Tried all those tips. Please help

    Reply
  152. Ron says

    October 13, 2012 at 6:28 AM

    Nothing works, what i see is that the language of itunes and the app store doesn’t change when i change the language of the ipad3.

    Reply
  153. Jack says

    October 13, 2012 at 3:12 AM

    Same problem here. Tried everything: changing date/time, setting diff. language, soft reboot, hard reboot, close and relaunch, sign-off and sign-in.
    It still shows blank screen for featured and chart tabs.

    What is going on? is it server issue?

    Reply
  154. Omer says

    October 12, 2012 at 8:03 PM

    Please provide serious solutions, this is not a toy I`m becoming upset to pay that much for this

    Reply
  155. Robert says

    October 12, 2012 at 5:54 PM

    I have blank white screens on featured and charts and I cannot install apps. I contacted AppleCare but they were no help. I hope this issue clears up!!

    Reply
  156. Chris says

    October 12, 2012 at 4:17 PM

    Changing the language worked for me. Thanks so much.

    Reply
    • Matt says

      October 14, 2012 at 9:46 AM

      Nothing has worked for me, so frustrating.

      Reply
  157. Xker says

    October 12, 2012 at 5:06 AM

    Same here, none of these suggestions work, extremely frustrating!

    Reply
  158. Lou says

    October 11, 2012 at 9:52 PM

    Tried all steps & still not working. I was accessing the app store with no issues earlier this week. I have the ipad2, loaded iOS 6 update back in September & had no issues with the app store until today. When I open the app store, it shows genius results, purchased apps & updates, but only shows a blank screen under ‘Featured’ & ‘Charts’. I have no ability to purchase any new apps now. I am so frustrated!! Any other ideas?

    Reply
  159. ShL says

    October 11, 2012 at 6:20 PM

    Nothing works here also, this is crap need help

    Reply
  160. soxgal says

    October 10, 2012 at 11:43 AM

    Tried everything and still not working!! Very frustrating!!

    Reply
  161. Pat says

    October 10, 2012 at 3:11 AM

    Help nothing works. Any tips?

    Reply
  162. Pat says

    October 10, 2012 at 3:08 AM

    I tried all the tips but nothing happens. Can you suggest what I can do to fix this. Thanks

    Reply
  163. Adi says

    October 8, 2012 at 9:21 AM

    The language changed sorted it for me where all else had failed – thanks for the tip!

    Reply
    • Sham says

      October 13, 2015 at 8:01 AM

      I tried language change , and now it works…

      Reply
    • Sue P. says

      November 11, 2015 at 10:47 AM

      Did the language change – back in business!

      Reply
    • Anand says

      January 17, 2016 at 10:42 AM

      Time n language change worked for me

      Reply
  164. Felix says

    October 7, 2012 at 12:35 AM

    I have a new iPad upgraded to iOS 6. A few days ago the App Store started went blank. I set the date one year forward, and the App Store came back. I reset the date to the current date, and the App Store is still working. Thanks for the help.

    Reply
    • lol says

      December 20, 2015 at 6:28 PM

      Wow

      Reply
    • Juan says

      February 4, 2016 at 9:28 AM

      Mine was not working because it was in a shared wifi.

      Reply

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