Several users have been reporting Wi-Fi problems on iPads and iPhones after updating to iOS 7. More specifically users have been reporting the following issues:
- Wi-Fi settings grayed out
- Problems with locating or connecting to a network
- Not finding the Wi-Fi networks
Here is how you can troubleshoot your Wi-Fi problems you may experience while using your iPhone, iPad, or iPod touch running iOS 7. For best results, please complete each step before moving on to the next one.
1.Reset Your Network Settings by tapping Settings > General > Reset > Reset Network Settings. Then tap Settings > Wi-Fi > and join your Wi-Fi network. Please note that resetting your network settings will reset everything including your passwords.
2.Restart your device.
3.Restart your router.
4.Forget your current network by tapping Settings > Wi-FI > Your Wi-FI network > then tap the (i) sign and Forget This Network.
5.Make sure that AirPlane mode is off (Settings > AirPlane Mode).
6.Tap Settings > Wi-Fi and find your Wi-Fi network and tap the (i) sign and Renew Lease.
7.Turn on AirPlane mode then tap Settings > General > Reset > Reset Network Settings.
8.Try putting your phone into DFU (Default Firmware Update) mode.
9.If your device’s name is something like “Tim’s iPhone” (tap Settings > General > About > Name), apostrophe may be the problem. Change your device name (remove the apostrophe).
More: Wi-Fi not working?
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.