There are many times when we have to restore our iPads due to critical errors. These errors are frequently encountered after updating the iPad software. But occassionally, we see the message “iPad could not be restored.” So what gives??
- 1 Why My iPad? Why Now?
- 2 How-To Fix Error Message iPad Could Not Be Restored
- 3 If That Failed, Troubleshoot Your Connection to the Computer First
Why My iPad? Why Now?
Sometimes this happens when you have updated an older model with the new iOS update and at other times it happens because of a faulty connection or a faulty cable.
In either case, Apple is quick to point out saying that “ There is a problem with the iPhone/iPad, that requires it to be updated or restored.”
When you try to restore the iPhone or iPad, you get this weird error message that says iPad could not be restored as no device found.
In order to fix this problem, you may have to try the steps below a few times before it works. (Particularly the steps 4, 5 and 6)
How-To Fix Error Message iPad Could Not Be Restored
First, Perform a Forced Restart
- On an iPhone 6S or below plus all iPads & iPod Touches, press Home and Power at the same time until you see the Apple logo
- For iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo
- On an iPhone X or iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo
Next, Connect your device to your computer using a USB cable
- When iTunes asks you to update or restore, click Update. This reinstalls your iOS and keeps your personal data intact
If That Failed, Troubleshoot Your Connection to the Computer First
First, try a different charging cable and/or a different USB port on your computer and then go through the process again. It’s surprising how many problems are cable or port related! Restarting both your device and your computer also often work.
If changing your cable or USB port didn’t help, try another computer (Mac or Windows PC) and see if that makes a difference. Ask a friend, family member, or use a computer at work or school and see if that makes a difference.
If that didn’t help, follow these additional steps
Step – 1 Turn your iPad off completely.
Step – 2 Make sure your PC/Mac is running the latest iTunes. You can always find the latest version of iTunes at Apple’s site by clicking here.
You can go to iTunes on your computer and click on Check for updates. If there the latest update is available it shows you the message and asks you to update your iTunes.
Step – 3 This step is also a basic iTunes troubleshooting step. This requires that you check if your computer is running the latest Operating software.
If you are using a Mac it is easy to check this. Click on the Apple Menu > App Store.. > Click on Updates. You should be able to see the latest macOS that is available to you to update your Mac.
If you do decide to update your software, please make sure that you backup first and then restart your computer.
Step – 4 Remove any USB devices connected to your computer other than the basic devices such as your keyboard / mouse etc. Now, connect your lightning cable (NOT YOUR IPAD–YET) to USB on your Computer.
Step – 5 *Important Step*. Please make sure that you press and hold the power button on iPad. Now connect the cable to your iPad while continuing to press the power button. Release the power button once your computer recognizes your iPad.
Step – 6 Next, you can do the restore.
Please note that you may have to the steps a few times before it actually works. Please let us know if this fixed your issue. If the steps did not address your issue, you may have to take your iPad to an Apple Store and get it checked out.