Many users encounter a “Problem Turning On Mail” when creating a new iCloud email address on their iPhone. The simple fix, explained below, is to sign out of iCloud and sign back in again. You’re welcome!
Problem Turning On Mail
There was a problem turning on your email, try again.
This error has been plaguing iPhone users since 2012! It occurs when trying to create an iCloud email address through the iPhone Settings. Frustratingly, the issue persists through device restarts and Software Updates.
Fortunately, we’ve got the solution below — and it couldn’t be much simpler.
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How to Fix “Problem Turning on Mail”
The easy fix for this annoying bug is to sign out of iCloud on your device, then sign back in and try again. This solution has proven effective for most people with the same error.
If you’re at all unclear on the process follow the steps we’ve laid out below.
How to Sign Out of iCloud:
- Go to Settings > [your name] > Sign Out (at the bottom)
- Enter your Apple ID password and tap Turn Off
- Choose what data to keep a local copy of: Selecting everything is safer but slower
How to Sign In to iCloud:
- Go to Settings > Sign in to your iPhone
- Enter your Apple ID email and password
- If prompted, enter the verification code sent to your devices
- Enter your iPhone passcode and select Merge
Once successfully signed back in, you should find that you can create an iCloud email address without any problems.
Did this fix work for you? Let us know in the comments!