Whether listening to music, watching movies, or playing games you want to experience sound in stereo. That’s why it’s so frustrating if your AirPods or headphones are only playing in one ear!
Many of you may have got Apple wireless AirPods for Christmas. Or maybe you’re fishing your old iPhone headphones out of the drawer for a New Year run. Whatever the circumstances, it’s dizzying and annoying to discover the sound only coming from one side.
This is a frustrating problem with a few possible causes. So untangle your cables or charge up your AirPods because we’ve got you sorted right below.
Are They Clean?
First things first, you’ve gotta clean your gear. Dirt, lint, or even ear wax can clog the headphones and block the sound. Give your AirPods or headphones a thorough inspection looking for debris. This is especially problematic for those of you prone to stuffing headphones in a pocket or bag when you’re done with them. Use a case in the future.
If you find any debris on the earbuds just wipe it away with a dry cloth. Microfibre cloths are particularly good for this since they won’t leave new fibres all over the headphones. For those tricky nooks and crannies just grab a cue-tip from the bathroom and wipe everything away.
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Check Your Stereo Balance
Many users don’t realize that iPhones, Macs, and Windows PCs have a setting to move sounds all the way to the left or the right. It’s there to help hearing-impaired users, but if your AirPods or headphones are only playing in one ear it could be that this setting has been adjusted by mistake.
Adjusting the stereo balance on an iPhone:
- Go to Settings > General > Accessibility
- Scroll to Hearing and ensure the slider is midway between L and R
- Above the slider, switch the Mono Audio toggle to off
Adjusting the stereo balance on a Mac:
- Open System Preferences > Sound > Output
- Select your headphones from the Sound Output menu
- Ensure the slider is midway between Left and Right
- Go to System Preferences > Accessibility
- Scroll to Audio and uncheck the Mono Audio checkbox
Disconnect and Restart
The solution may be to reconnect and restart your devices.
For old-fashioned iPhone headphones that’s as simple as pulling the headphones out and restarting your device. However, when reconnecting the headphones be sure to press the headphone jack all the way into the port on your device. If the jack is only partly inserted the audio will playback quieter and only on one side.
Apple AirPod users have a few extra steps ahead of them. They need to unpair the headphones and reset them using the case, follow the steps below to find out how.
Disconnecting and Resetting Wireless Apple AirPods:
- Open the Bluetooth menu on your device and choose to Forget the Apple AirPods
- Return the AirPods to their charging case but keep the lid open
- Hold the reset button on the back of the case for 15 seconds
- Keep the button held until the light beneath the lid flashes amber
- The AirPods have now been reset, restart your device and pair them as new
Test Another Pair and Reset Settings if Needed
Just in case you haven’t done so already, you should try listening to something on your device using another set of headphones. Doing so could help to narrow down whether the headphones are at fault or not.
If you find that a different set of AirPods or headphones are only playing in one ear as well, it’s likely that your headphones are fine but your device is at fault. Try to reset settings on your device (taking care not to delete precious data) to see if that resolves your issues.
Doing so on an iPhone is as simple as going to Settings > General > Reset and tapping Reset All Settings. You’ll notice things like screen brightness, volume, and notification settings go back to their default but your personal data will be fine.
Speak to Apple
By now we hope you’ve got your headphones working again. But if you’re still struggling to get stereo sound, you might be able to find more help from Apple themselves.
Visit Apple’s Get Support website and reach out to Apple for more assistance. For this issue, we suggest you choose the options More > AirPods > Audio Quality regardless of which Apple headphones you’re using.
Through telephone or online support Apple can talk you through additional troubleshooting steps or schedule an in-store appointment if needed.
We hope you found this post useful and are enjoying stereo music or side-swishing sound effects. Let us know in the comments which tip fixed your issue or if what you really needed was to book that hearing test at long last!
Dan is a freelance writer based in South West England.
He spent two years supervising repairs as a Genius Admin for Apple Retail and uses that knowledge to keep our troubleshooting guides up-to-date.
Long before that, Dan turned to Apple products from a musical background. Having owned iPods for years, he bought a MacBook to learn sound recording and production. It was using those skills that he gained a first-class Bachelor of Science in Sound Technology.