Update: 7/21 9 am Pacific time. Here is what we have found so far.
a) Here is what we have found so far.
1. Checked iPhone 5 running iOS 9.3.2 –> Was working perfectly with no issues..we were able to see the nytimes, top charts etc.
2. Checked iPad running iOS 10 public beta –> No issues, working OK just like the iPhone
3. Checked another iPad running iOS 9.3.2 –> Could only see my books and not the store content at all..Here is what we have done so far on this iPad.
A. Logged out of the iCloud account on iPad and rechecked books –> books store still did not show the top charts etc.
B. Checked Restrictions Settings > general > Restrictions …Toggled On & OFF no effect. Did make sure that iBooks was not restricted.
C. Reset iPad by holding Home and Sleep/wake button together for 15 seconds and let it cycle to a fresh start.
D. Checked iBooks > Still no results
E. Next Connected iPad to iTunes and checked for available software update. Found that iOS 9.3.3 was available. Did Not download onto the iPad
F. On the iPad, tapped on sETTING > general >Software Update and found that there was a new iOS 9.3.3 available as well for over the air activation. Did not download.
Now went back and checked the iBooks store and everything seems to working fine. Am able to access the store etc..see features and nytimes…
We think either the reset (home + wake/sleep ) did the trick…or there was a problem on Apple’s end that just got fixed.
Please do a reset and try again.
In the meantime, we plan on updating the iPad to iOS 9.3.3.