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ASAP! HELP! IPAD freezes; shutdown and unresponsive

Home › Forums › iPad Forums › ASAP! HELP! IPAD freezes; shutdown and unresponsive

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    • July 9, 2020 at 2:20 PM #100974 Reply
      James
      Guest

      Before you read this, my Ipad is an old model (probably an Ipad 3). The power button is long broken . When my Ipad froze, the battery is still at its (my estimation) 15-25%

      I was just using my Ipad, when suddenly, the screen froze. I always tell myself that it will eventually come back to normal, since the same event happened to me. But this is different: When the screen froze, I let it rest for a while. When I came back, the screen turned to black. I tried pressing the home button but my Ipad is non-responsive. I tried putting my charger to see if the apple logo will appear, but neither of the two works.

      What can I do if the power button is not working and I’m stuck in a black screen?

    • August 11, 2020 at 11:53 AM #103196 Reply
      Leilani Lane
      Guest

      Do what’s called a hard reset. Hold the power button and home button at the same time for several seconds . It should restart as if you just turned it on.

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