This topic contains 2 replies, has 1 voice, and was last updated by frank7034 2 years, 2 months ago.
December 7, 2015 at 7:29 AM #29205
Someone downloaded a map on my iBooks and now the app is stuck on this image. I have tried restarting the iPad which has not helped. The app will not delete either. Any suggestions? I have books I would like to read but can’t get past this downloaded image.
December 7, 2015 at 8:07 PM #29218
1) Backup your iPad to iCloud
— Turn on iCloud Backup if it is not already on.
— Under “Backup Options” deselect iBooks (make sure everything else is selected)
— Delete the iBook App
— Tap “Backup Now” and wait for the back up to complete.
2) Reset your iPad
— make note of your AppleID and Password in iCloud
— turn off “Find My iPad”
— goto Settings–>General–>Reset
— choose “Erase All Content and Settings”
3) When the iPad starts, choose “Restore From iCloud Backup”
4) Reinstall iBooks
5) Download your iBooks from “Purchased Books” collection.
Some people have also used IIRC via iTunes but that didn’t work for me.
Hope this helps.
December 10, 2015 at 4:08 PM #29252
Found this on the forum and it worked for Bethany.
“I fixed it! iBooks was not synced through iTunes, so I changed it to sync that way. After I applied that change and synced the iPad, I then changed it back to its original settings (which returned my iBooks to its previous state – collections and all!), which then returned iBooks to normal, without a book cover freezing it. We’ll see how long that lasts!” essentially the iTunes IIRC way is the way to go.