- This topic has 3 replies, 1 voice, and was last updated 1 year, 10 months ago by Katy.
- October 10, 2017 at 8:52 AM #44743Maribeth PinchotGuest
I updated to iOS 11 a couple weeks ago and ever since I cannot make phone calls, when I hit the green Icon with the phone it is just a blank white screen. I have contacted Apple Support 4x and have gone to Apple Store and they have tried to wipe out phone and start as a brand new phone (this didnt work) and they have gone as far as giving me a new phone and its still had not helped the problem. Does anyone else have this problem? I have a $700 phone that cannot make phone calls.
- October 17, 2017 at 8:38 AM #44902AlexGuest
I have a iPhone 6 and have the exact same problem. Restored to factory reset it worked until I started loading data back to it (not restoring saved backups). Can’t figure this out. Is it possibly the replacement screen that is a non-apple screen? No other apps have this problem.
- January 12, 2018 at 7:29 AM #46529LeonardoGuest
Any updates? I’m having the same issue.
Did either of you ever resolve this issue? I dont like what I’m reading online….
- March 17, 2018 at 7:38 AM #47984KatyGuest
Resetting all the settings fixed it for me: Settings->General->Reset (at the bottom)->Reset All Settings. Not that many settings get reset actually, just like passwords mostly. But do it at your own risk.
Also I was having issues with the “large text” accessibility option. After I did the above, it started working, then stopped again, then I turned the large text off and it’s fine now.