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can't send email

Home › Forums › iPhone Forums › can't send email

This topic contains 1 reply, has 1 voice, and was last updated by  amanda 6 years, 2 months ago.

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  • February 9, 2012 at 10:20 PM #3374 Reply

    Linda Rose

    When I try to send an email from my GoDaddy based email, I get this message: “The recipient was rejected by the server” It used to be fine, but I am no longer able to send emails from this account. The incoming and outgoing servers are the same as I use on my computer.

    However, sending from my earthlink email account works fine.

  • February 10, 2012 at 7:48 AM #3375 Reply

    amanda

    i found this on godaddy.com:
    “Yes! Finally after calling technical support I was able to get a fix!
    The problem was not anything I was doing, rather something that needed to be addressed on the godaddy side. Not something I could have done myself.
    the problem stemmed from a setting for the “key” which allows you to send from a third party email client being “locked”. Would have happened if I was trying to use outlook or any other program of the sort.
    my advise would be to call tech support and have them analyze the settings of your account. If its the same thing, it was fixed in one short 5 minute phone call.”
    Here is the url:
    http://support.godaddy.com/groups/email/forum/topic/email-not-sending-from-iphone/

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