Changed password won’t work, how to reset with no prompt?

[Linda]

I erased all content from my 2nd generation iPad (first one to have camera/facetime) and set new passcode
Then when I got to next screen to download itunes, it doesn’t recognize my easy password and there is no prompt (forgot password?”)
Now all I have is lan empty 15 Gig iPad that was just Updated to IOS 8.3 in the process
stuck on the shivering passcode screen or hello Screen.
No comments on forums seem to match my issue. I look for phone or email for Support at 15.00 minimum 1/2 hour charge and cant even find that….
I remotely erased (find my iPhone app) but it still wanted my passcode to proceed, stuck again3236

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