October 14, 2016 at 3:24 AM #35617
I have 2 co-workers who’s contacts keep freezing or locking in the middle of trying to find a name or scroll through. (yes, I am the resident “iphone tech support” in my office LOL!) One of them is an iphone 6 and did the ios10 update, the other has a brand new iphone 7 with the same updates. It’s driving them crazy and they in turn are driving ME crazy! My iphone 7 hasn’t had the issue at all.
PLEASE someone save my sanity and give me a fix for this!!!
October 14, 2016 at 3:56 AM #35655
1.Back up your iPhone to iCloud including contacts
2. Tap on Settings > Contacts > Accounts.
3. You will see your accounts here. Tap on iCloud. Scroll down and switch OFF Contacts. It will say Keep on my iPhone or Delete from my iPhone. Choose Delete from my iPhone.
4. Next step is to re-enable the Contacts to ON here.
5. If it says Merge contacts, Confirm and proceed.
6. Restart your phone and try
Hopefully this works for you. Good Luck
November 2, 2016 at 8:59 AM #35987
Funny how apple repeats this bug over and over, making users regret they’ve updated to “latest” os.
November 3, 2016 at 8:38 PM #36048
My screen is frozen. Every time I turn on my iMac it start to unfold pages and pages and then let’s frozen
November 11, 2016 at 6:39 AM #36161
I have the same problem. iPhone 5 freezes to a white screen when I try and access Contacts then after about 20 seconds it goes back to the phone. This began occurring after the IOS 10 update
I use a Microsoft Live account for my emails and Outlook (not the online version) for email, calendar and contacts.
After many hours of I narrowed it down to my Microsoft Office Contacts or “People” as they call it.
If I go to my phone settings and select the Outlook account to manage my contacts it freezes. When I turn off the option to my outlook account it works fine.
August 2, 2017 at 9:51 AM #42898
Tried suggestion above but no good. Have latest OS update installed for my iPhone 6S plus. Contacts freezes up after typing in even 1 letter into the search box in “contacts”.Don’t understand “…Outlook account to manage my contacts…”
August 2, 2017 at 10:01 AM #42906
Here’s a reader tip:
Go to SETTINGS > CONTACTS and toggle off CONTACTS FOUND IN APPS
THEN, for those of you that use multiple email accounts, go to SETTINGS > CONTACTS > ACCOUNTS and toggle off CONTACT SYNCING for accounts where you don’t need or want to import any contacts
Finally, close all your apps by double pressing Home and swiping up all app previews to close. Then tap on the apps you want to use with your synced contacts